Sandeep Kaur
Midland
Summary
Dynamic Insurance Advisor with TD Insurance, skilled in policy analysis and customer service. Achieved high client satisfaction through personalized advice and proactive communication. Proven ability in data interpretation and visualization, enhancing decision-making processes. Dedicated to building strong client relationships and consistently exceeding performance targets.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Insurance Advisor
TD Insurance
04.2022 - Current
- Maintained accurate records of client interactions, ensuring seamless service delivery during policy reviews or renewals.
- Increased client satisfaction by providing personalized insurance advice and recommending suitable policies.
- Explained features, advantages and disadvantages of various policies to promote insurance sales.
- Established long-lasting relationships with clients through proactive communication and exceptional service.
Technical Support Advisor (WIS)
TD Insurance
04.2022 - 01.2023
- Reduced call wait times for customers by efficiently prioritizing support requests and managing time effectively.
- Solving issues with TD insurance app and TDMA app by making sure customer its working fine at customers end.
- Registering customer for TD Insurance portal as well as TDMA portal.
- Guiding customers with steps if customer facing technical issues with app.
Telecommunications Sales Representative
S&P Data
09.2021 - 04.2022
- Participated in industry events, trade shows, and conferences to represent the company''s brand and forge new business connections.
- Boosted client satisfaction by addressing their concerns promptly and offering tailored solutions for their telecommunications needs.
- Expanded customer base through effective networking and relationship building with potential clients.
- Cultivated strong relationships with key decision-makers within target organizations, resulting in increased business opportunities.
- Delivered exceptional customer service, maintaining long-lasting relationships with existing clients leading to repeat business and referrals.
- Exceeded monthly sales quotas consistently, contributing significantly towards overall team performance targets.
Data Analyst (STA)
We Can Win
05.2021 - 08.2021
- Produced monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
Administrator
Gurukul International School
06.2017 - 09.2019
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely Exams,sports completion without compromising quality.
- Facilitated communication between departments, ensuring smooth operation and timely completion of work
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Education
Post-graduate Diploma - Computer Software & Database Development
Lambton College of Applied Arts And Technology
Toronto, ON08-2021
Skills
- Goal-oriented mindset
- Data interpretation
- Policy analysis
- Data entry
- Customer service
- Attention to detail
- Data visualization and presentations
- Analytical problem solving
- dedicated
Languages
English
Full Professional
Certification
OTL (Other than Life ) liesense
Timeline
Insurance Advisor
TD Insurance
04.2022 - Current
Technical Support Advisor (WIS)
TD Insurance
04.2022 - 01.2023
Telecommunications Sales Representative
S&P Data
09.2021 - 04.2022
Data Analyst (STA)
We Can Win
05.2021 - 08.2021
Administrator
Gurukul International School
06.2017 - 09.2019
Post-graduate Diploma - Computer Software & Database Development
Lambton College of Applied Arts And Technology
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