Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samuel Emewakeme

Kitchener,Canada

Summary

Results-driven and customer-focused professional with a strong background in sales, customer service, and technical support. Proven success as a Sales Representative at Telus, where I delivered exceptional service, met sales targets, and built strong client relationships. Skilled in identifying customer needs, promoting products, and solving problems in fast-paced environments. Eager to bring my experience and passion for people to a new role where I can continue to grow and contribute.

Overview

1
1
Certification

Work History

Sales Associate

Telus
Kitchener, Ontario
03.2025 - 04.2025

Education

Bachelor Economics - Business Economics

University of Abuja
Nigeria
08-2023

Some College (No Degree) - PSW

CIMT College
Mississauga, ON

Skills

  • Excellent communication and interpersonal skills, ✔ Sales expertise with a customer-first approach, ✔ Strong problem-solving and negotiation abilities, ✔ Product promotion and upselling techniques, ✔ CRM and POS systems proficiency, ✔ Able to manage multiple tasks under pressure, ✔ Tech-savvy with knowledge of mobile and home services, ✔ Friendly, reliable, and adaptable team player

Certification

  • Promoted and sold Telus mobility and home services to new and existing customers

    Engaged with clients in-person and over the phone to assess needs and recommend suitable solutions

    Met and exceeded monthly sales targets through effective communication and upselling strategies

    Provided exceptional after-sales service and support, resulting in high customer satisfaction and loyalty

    Maintained accurate records using CRM systems and collaborated with team members to meet branch goals

    Ride-Share Driver – Uber & Lyft
    Kitchener, ON | 2023 – Present

    Delivered safe and reliable transportation to over 500 clients, maintaining a high customer rating

    Handled route planning, client communication, and service delivery efficiently

    Developed strong people skills and problem-solving abilities through daily customer interactions

    Education & Certifications
    🎓 BSc in Economics – University of Abuja, Nigeria
    ✅ CPR & First Aid Certified – Red Cross Canada
    ✅ GPA (Gentle Persuasive Approach) Certified
    🎓 PSW Certification – CIMT College, Mississauga

    Additional Information
    Legally authorized to work in Canada

    Available for full-time or part-time shifts, including evenings and weekends

    Enthusiastic about customer service, technology, and helping others find the right solutions

Timeline

Sales Associate

Telus
03.2025 - 04.2025

Bachelor Economics - Business Economics

University of Abuja

Some College (No Degree) - PSW

CIMT College
Samuel Emewakeme