Ramya Chandrasekaran
Thornhill,Canada
Summary
Talent Acquisition professional with deep understanding of recruitment strategies, employee engagement, and workforce planning. Known for strong focus on team collaboration and delivering results. Adept at identifying top talent, managing full-cycle recruitment, and adapting to changing needs. Valued for communication skills, problem-solving abilities, and strategic thinking. Experienced with strategic talent sourcing and recruitment process optimization. Utilizing data-driven approaches to attract top-tier talent and enhance employer branding. Track record of building strong relationships with stakeholders and ensuring seamless hiring experiences.Good planner and conflict manager with advanced facilitation, training, and consulting skills. Excellent communication skills, with the ability to explain complex concepts clearly and simply, both verbal and written, with proven team building and leadership abilities. Comfortable facilitating live onboarding sessions via Zoom and managing client interactions professionally. Highly adaptable with a process-driven mindset and strong attention to detail. Technical proficiency in ATS, CRM tools, Onboarding, Employee Relations, ticketing systems, and cloud-based communication platforms.
Overview
15
15
years of professional experience
Work History
Lead-Talent Acquisition Manager
IIEC Canada/ India/UAE
09.2018 - Current
- Manage 360 full desk end to end recruitment operations encompassing the entire hiring journey to ensure a steady, qualified flow of candidates to meet program enrollment goals.
• Increased the quality of new hires by refining job descriptions, setting clear expectations, and establishing performance metrics for success.
• Managed a high-performing talent acquisition team, fostering professional development opportunities, setting performance goals, and providing continuous support for success.
• Evaluated and updated company recruitment policies to ensure alignment with industry best practices and compliance with applicable laws and regulations.
• Created comprehensive reports on recruitment trends and metrics which informed executive decision-making related to workforce planning strategies.
• Coordinated job fairs and campus recruiting events to attract top talent from diverse backgrounds.
• Spearheaded diversity inclusion initiatives within the recruitment process by partnering with community organizations focused on underrepresented groups in the workforce.
• Reduced time-to-fill rates by utilizing advanced recruitment tools such as applicant tracking systems and social media platforms.
• Maintained up-to-date knowledge of employment laws and regulations, ensuring compliance throughout the recruitment process.
• Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change, and assess progress.
• Conducted compensation conversations with human resources and hiring managers to foster internal and external equity.
• Enhanced the efficiency of talent acquisition processes by implementing data-driven strategies and streamlining workflows.
• Developed communication and marketing plan and leveraged talent acquisition tools, resources, and campaigns to source and attract top talent.
• Analyzed recruiting metrics to share reports and recommendations with stakeholders.
• Collaborated with HR team members to ensure a seamless onboarding experience for new hires through effective communication and coordination of orientation programs.
• Led training sessions for hiring managers on topics such as interviewing techniques, unconscious bias awareness, and legal considerations in the hiring process.
• Implemented innovative sourcing techniques to identify passive candidates and expand talent pipelines for hard-to-fill roles.
• Managed all aspects of the interview process including scheduling, conducting interviews, providing feedback, and negotiating offers with candidates.
• Promoted increased focus on internal talent mobility and emerging talent across organization.
• Developed strong relationships with hiring managers to better understand their needs, resulting in improved candidate selection.
• Facilitated successful candidate experiences throughout all stages of the recruitment journey by maintaining open lines of communication and providing timely feedback.
• Improved company branding efforts by developing compelling content for career websites and social media channels that highlighted organizational culture and values.
• Established consistent language and methodology for talent discussions, development, and succession.
• Conducted regular evaluations of recruitment vendors to optimize budget allocation while maintaining high-quality services and deliverables.
• Mentored junior recruiters in best practices for efficient candidate sourcing, interviewing techniques, and relationship building with hiring managers.
• Implemented ongoing training programs for recruitment team, enhancing their skills in candidate screening and interview techniques.
• Initiated employee referral programs, increasing quality hires through leveraging existing employees' networks.
• Developed and maintained talent pipeline for critical roles, ensuring quick fill times for key positions.
• Conducted thorough market research to establish competitive salary packages, attracting high-caliber candidates.
• Enhanced employer brand visibility by coordinating with marketing department on targeted recruitment campaigns.
• Engaged in proactive sourcing techniques, reaching out to passive candidates and building relationships for future opportunities.
• Led cross-functional teams to design and execute recruitment drives at industry conferences and university career fairs, expanding talent pool.
• Negotiated favorable terms with recruitment agencies and other external partners, optimizing recruitment budget and resources.
• Liaised between multiple business divisions to improve communications.
• Recruited top talent to maximize profitability.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes
Talent Acquisition Manager (Team Lead)
Polaris Consulting Services (Virtusa)
09.2015 - 08.2018
- Company Overview: Polaris is a software outsourcing firm with 11000+ employees and having global presence in more than 20+ countries. Polaris offers software products and solutions with revenue of USD 400+ mil.
- Led a team of 3 recruiters across multiple regions, ensuring compliance with North American employment laws and enhancing our employer brand through targeted recruitment-marketing initiatives, resulting in a 100% increase in candidate engagement.
- Managed critical 360 full desk talent acquisition projects.
- Responsible for sourcing for a variety of positions, including internal and external roles in support of the mandates required by the client.
- Strong knowledge of salary benchmarking, total rewards, and compensation trends in tech/SaaS hiring using Dropbox, google drive suites, slack, zoom etc., expertise in cloud computing, APIs, and integrations, understanding SaaS metrics.
- Preparation: Defined job requirements and created job descriptions.
- Talent Sourcing: Utilized a variety of sourcing methods (job boards, social media, networking, referrals, etc.) to identify and engage high-quality candidates.
- Candidate Screening: Reviewed resumes, conducted phone screens, and assessed candidate skills, experience, and cultural fit to ensure alignment with client requirements.
- Client Engagement: Built and maintained relationships with client organizations to understand their hiring needs, culture, and specific job requirements.
- Full-Cycle Recruitment: Managed the recruitment process from initial client intake to offer negotiation and placement, ensuring timely and successful hires.
- Market Research: Stay up to date with industry trends, salary benchmarks, and competitive landscape to offer valuable insights to clients.
- Candidate Experience: Provided candidates with an exceptional experience throughout the recruitment process, including timely feedback, interview prep, and offer details.
- Collaboration: Worked closely with internal teams, including account managers and HR, to ensure a smooth recruiting and placement process.
- Reporting & Metrics: Tracked and reported on key recruitment metrics (e.g., time-to-fill, candidate pipeline, offer acceptance rates).
- Onboarding: Welcomed the new employee and help them get settled into their role.
- Responsible for sourcing for a variety of positions, including internal and external roles in support of the mandates required by the client.
- Proficiency working with an HRIS and Applicant Tracking system (ATS inhouse).
- Ability to prioritize effectively, manage a full workload and meet deadlines within given timeframes.
- Provided expert advice and counsel to client group on all staffing, recruitment, planning and equity issues.
- Proactively working with clients to align existing recruitment strategies and processes in support of needs of the business.
- Partnering with internal hiring managers to identify hiring needs, sourcing strategies and needs assessments for vacancies.
- Responsible for full cycle recruiting for intermediate level to senior level IT related roles, including developing and implementing recruitment strategies, posting, screening, interviewing, offering, negotiating and closing candidates for assigned roles by helping clients with talent acquisition by headhunting for their specific requirements.
- Typically would recruit for government organizations and financial industry (including capital markets, wealth management, retail banking, Insurance).
- Developed and maintained a network of contacts to help identify and source qualified leader- and employee-candidates.
- Conduct face-to-face interviews with IT professionals to discuss career experience and new employment/market expectations.
- Polaris is a software outsourcing firm with 11000+ employees and having global presence in more than 20+ countries. Polaris offers software products and solutions with revenue of USD 400+ mil.
Senior Recruitment Specialist – Information Technology Group
PROCOM (Procom Consultants Group Ltd)
06.2012 - 09.2015
- Company Overview: IT Contract Staffing and Permanent Placements
- Responsible for sourcing for a variety of positions, including internal and external roles in support of the mandates required by the client.
- Provided expert advice and counsel to client group on all staffing, recruitment, planning and equity issues.
- Proactively working with clients to align existing recruitment strategies and processes in support of needs of the business.
- Partnering with internal hiring managers to identify hiring needs, sourcing strategies and needs assessments for vacancies.
- Responsible for full cycle recruiting for intermediate level to senior level IT related roles, including developing and implementing recruitment strategies, posting, screening, interviewing, offering, negotiating and closing candidates for assigned roles by helping clients with talent acquisition by headhunting for their specific requirements.
- Typically, would recruit for government organizations and financial industry (including capital markets, wealth management, retail banking, Insurance), and small to medium sized technology firms/start-ups, retail clients, Government organizations etc.
- Developed and maintained a network of contacts to help identify and source qualified leader- and employee-candidates.
- Conduct face-to-face interviews with IT professionals to discuss career experience and new employment/market expectations.
- Qualify and present IT professionals to available employment opportunities through resume screening, behavioral interviewing, interview preparation and debriefing.
- Proficiency working with an HRIS and Applicant Tracking system (ATS Bullhorn).
- Ability to prioritize effectively, manage a full workload and meet deadlines within given timeframes.
- Establishing strong relationships with internal clients, to ensure confidence in meeting project mandates.
- Constantly maintaining the database with accurate information and identifying resources through the Applicant Tracking System (Bullhorn- ATS), LinkedIn Recruiter, personal networks, and other sources as required.
- Mentor, coach, train and manage junior staff.
- Partnering with key internal contacts, including HR Relationship Managers and other recruitment colleagues, supporting the various client groups.
- Providing recruitment metrics and reporting to partners in the HR team and to senior business leaders.
- In addition to the above noted responsibilities, also responsible for maintaining strong personal outreach relationships with warm candidate pipelines, while delivering outstanding candidate experiences throughout the recruitment life cycle.
- Involved in various HR process improvement projects, Client interactions & HR Training.
- Accompany Sales teams to client intake meetings to gather requirements to ensure a solid understanding of the client’s needs and company culture.
- Recognition from managers and directors for recruitment efforts that were key in improving the agency culture and employee retention, currently at 85%.
- Strong familiarity liaising with various HR groups across numerous Client segments; Working knowledge & exposure to HR programs, policies, systems, applications, etc.
- Performed corporate recruitment activities for Procom/ Flex track’s internal positions in IT, HR, Accounting, Marketing and Administrative positions.
- Placed high end Professionals in the area of Human resources industry in contract and full- time positions. Specialized in VP of HR, HR Director, HR managers, HR assistant, HR coordinator, HR Generalist.
- Multi-tasking to meet critical deadlines and to facilitate changes to organizational structures and month end reporting.
- Major Clients working for: - TD Bank, RBC, BMO, CIBC, Scotia Bank, Manulife, Sunlife, Rogers, HP, OTPPB, Citibank, Toronto Hydro, Hydro One, TTC & Ministry (all).
- Successfully exceeded targets on a weekly, monthly and annual basis for submissions, interviews and offers.
- IT Contract Staffing and Permanent Placements
Human Resource-Recruitment Consultant
Tekstaff IT Solutions
03.2012 - 05.2012
- Drove the hiring process in a high-volume / time-sensitive environment, working directly with hiring managers for all of Tekstaff`s Sound-area clients and managing candidates through the process to have them placed on assignments.
- Placed high-end technical professionals in the area of Information Technology Industry in contract and full-time positions.
- Performed recruitment for positions in IT, HR and Administrative positions.
- Performed extensive recruiting for HR managers, HR assistant, HR coordinator, training and development manager.
- Effectively recruited candidates through Internet research, internal database, cold calling, referrals, networking, job fairs, and other strategies.
- Responsible for checking references, negotiating terms and rates for each project, coordinating the interview process, extending offers, and closing candidates.
Human Resource-IT Recruiter (Intern-Volunteer)
Randstad Technologies
01.2012 - 03.2012
- Company Overview: Randstad Technologies is the country’s leading provider of IT staffing services.
- Exclusively deal with IT placements, concentrating more on permanent search practice in the Toronto and GTA including the Kitchener / Waterloo area.
- Filled various IT roles like Business Analyst, QA, software developers, web developers, Architects, Technical Support Analysts, Help desk, Project Managers, Portfolio Managers, Systems Administrators, Infrastructure Specialists etc.
- Build relationships with Account Managers and clients and assess their requirements.
- Accumulate information about job specifications and client requirements by interacting with account managers and clients and discussing optimum sourcing channels.
- Use internal database of candidates and post jobs and source candidates from internet websites like Workopolis, Monster, LinkedIn, Indeed, Bullhorn Reach for specific active job opportunities.
- Cold call, review databanks, referrals and recruitment mailboxes, conduct telephone screens and provide candidates with an overall view of the job responsibilities and qualifications required and assess the suitability of the candidate for the role.
- Headhunted when necessary for niche skills sets.
- Interview candidates to understand their qualifications and experiences, ask behavioral type questions and obtain and complete reference checks.
- Present candidates to specific job opportunities and send out applications to Account Managers and clients.
- Facilitate with negotiation, offer signing and start dates and essentially oversee the entire lifecycle recruitment process from job opening to offer accepted and onboarding.
- Also provide follow up assistance up to 3 to 6 months.
- Make sure all paperwork is filed up to date and upload details on the HRIS and applicant tracking system (ATS). Knowledge of Taleo system too.
- Report on recruitment project status and metrics to Account Managers and clients.
- Foster relationships with future potential candidates and clients.
- Provide assistance and regular follow ups and manage temp billing contractors.
- Provide career advice, counseling and excellent customer relationship.
- Randstad Technologies is the country’s leading provider of IT staffing services.
Education
FITT - Business Administration and Management, General
Seneca Polytechnic
Toronto, Ontario04.2012
Post Graduate - International Business Management
Georgian College
Barrie, Ontario01.2012
BBA - Business Administration
Al l India Institute of Business Management
01.2010
B.Tech - Chemical Engineering
Sathyabama Institute of Science & Technology
01.2004
Skills
Areas of Expertise
✔ Technical Recruitment
✔ Finance Recruitment
✔ Telecom Recruitment
✔ ATS/ Bullhorn/LinkedIn Recruiter
✔ Business/Learning Development
✔ Consultative Approach
✔ Employee Training and Engagement
✔ Professional Development
✔ Sales Approach
✔ Strategic Planning
✔ Relationship Management
✔ Market Research and Analysis
✔ People skills
✔ Negotiation
✔ Decision Making
✔ MS Office
Technical Skills (Recruited for)
▪ ERP – SAP, Oracle, PeopleSoft
▪ Oracle DBA, SQL DBA, Sybase DBA
▪ Sales & Customer Success: Account Executives, Customer Success Managers, Sales Engineers
▪ Marketing: Demand Generation, Growth Marketing, Product Marketing Managers
▪ Product & Engineering: Software Engineers, Product Managers, UX/UI Designers
▪ Operations & Support: DevOps, Tech Support, Implementation Specialists
▪ Network Engineers & System Administrators
▪ Business and Business Systems Analysis
▪ Project and Program Management
▪ Content Developers & Technical Writers
▪ Web/Client Server – (Java & Advanced Java technologies, JSP, J2EE, Java Beans, CORBA, EJB, ASP, ASPNET, VBNET, C#, NET Architecture, XML, VB, COM/DCOM, Oracle, SQL Server, Sybase)
▪ GUI - Power builder, Visual Basic, VBNET, C#, Developer 2000
▪ Programming languages – C, C, VC
▪ IBM Mainframes, DB2, CICS, COBOL, IMS,
▪ Data Warehousing – (Oracle, Business Objects, Micro Strategy, Informatics, ETL, OLAP)
TECHNICAL RECRUITMENT EXPERIENCE
Industries (Pvt and Public sectors)
Retail, Bank / Financial Services (Mutual Fund, Hedge Funds) / Insurance (Property & Casualty), Government sectors/ Automotive, Manufacturing, Energy / Utility / Oil & Gas, Telecom, Media / Print, Healthcare
Vertical / Positions
IT – programmers/ developers (Jr to Sr level), Architect (Enterprise/ Solution/ Data), Project / Program Manager, DBA, Infrastructure Support Analyst / Helpdesk and Desktop, ERP / CRM consultant, IT Director, Senior levels, Web Developer/ Graphic Designer, System / Business Analyst/ Implementation consultant/Security and Network Consultant/ Quality Analyst/PCO etc
Finance / Banking – Accountant, Senior Financial Analyst, HR Manager, Investment Finance/ Treasury, Director / Manager – Risk, Capital Markets, Financial Planning, Auditor, Corporate Controller, AML Analyst, Property and Casualty Analyst, Underwriter, Claims Adjuster, Credit Analyst / Claim Processor
Healthcare - HL7, Project Manager, GxP Compliance Analyst, Healthcare Consultant, Engagement Manager
Telecom – Network Architect, Consultant, Product Support Specialist, Project Manager, NOC / GSM, CDMA Technician, RF Engineers, Construction Supervisors, QoS and Statistics Supervisor, BSS Specialist
Retail – Project Manager, Developer, Datawarehouse
Human Resources – Director of Recruiting, HR Manager, HR Generalist/ Coordinator, Payroll Specialist, Compensation & Benefits
Sales & Customer Success: Account Executives, Customer Success Managers, Sales Engineers
Marketing: Demand Generation, Growth Marketing, Product Marketing Managers
Product & Engineering: Software Engineers, Product Managers, UX/UI Designers
Operations & Support: DevOps, Tech Support, Implementation Specialists
Recruited for Base Salary
35K to 250K
Recruitment Cycle
Full Life cycle of recruitment / sourcing
Sourcing Techniques
ATS (Bullhorn), Online job boards, Internal database, personal / network, associations, direct recruitment (head hunting), Boolean/ Extended Boolean searches, Facebook, LinkedIn etc
Interviews
Behavioral and competency based technical – phone, testing and personal interview, panel interview
Performance
1 to 2 hires per month for Permanent placements
3 -4 hires per month for Contract hires
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 4 to5 staff members.
Resolved product issue through consumer testing.
Documented and resolved sourcing candidates which led to hiring.
Bagged “Recruiter of the Month” awards multiple times
Comfortable with ATS (Bullhorn), Social Media and online recruiting with over 500+active connections on LinkedIn, Facebook, Pinterest etc.
Overall sales topped with over 95 placements from June 2012 till August 2018
Timeline
Lead-Talent Acquisition Manager
IIEC Canada/ India/UAE
09.2018 - Current
Talent Acquisition Manager (Team Lead)
Polaris Consulting Services (Virtusa)
09.2015 - 08.2018
Senior Recruitment Specialist – Information Technology Group
PROCOM (Procom Consultants Group Ltd)
06.2012 - 09.2015
Human Resource-Recruitment Consultant
Tekstaff IT Solutions
03.2012 - 05.2012
Human Resource-IT Recruiter (Intern-Volunteer)
Randstad Technologies
01.2012 - 03.2012
Post Graduate - International Business Management
Georgian College
BBA - Business Administration
Al l India Institute of Business Management
B.Tech - Chemical Engineering
Sathyabama Institute of Science & Technology
FITT - Business Administration and Management, General
Seneca Polytechnic
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