SAMARPREET SINGH
Mississauga,ON
Summary
Customer-focused professional with extensive experience in food service and retail. I am currently serving at Tandoori Flame, North America's largest buffet, with a strong record in customer service and dining operations. Over a decade of grocery store management experience, skilled in cash handling, inventory, and customer relations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Tandoori Flame
09.2022 - Current
- Greet guests with courtesy and respect
- Giving them quick glance at over 100 distinct meal options
- Taking beverage order, both alcoholic and non-alcoholic
- Keeping sharp eye on intoxicated guests
- Accepting payments by cash and merchant machine.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Manager
Convenience Store
01.2015 - 01.2021
- Managed family’s grocery store in home country
- Over 7 years of experience in customer service
- Finalizing net sales at end of day
- Maintaining record of debtors and creditors
- Inventory Record
Education
Business General Diploma -
Sheridan College, HMC Campus
Mississauga, ON04.2024
Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Experienced with point-of-sale (POS) systems
- Skilled in inventory management software
- Strong knowledge of customer relationship management (CRM) tools
- Proficient in English
- Ability to perform independently and team player
- Able to control busy environment at workplace
Accomplishments
Successfully tracked and met monthly beverage sales targets each month at Tandoori Flame through effective upselling techniques.
Certification
- Canadian Professional Sales Association (CPSA)o
- Smart serves certified.
- First Aid and CPR certified.
- Canadian Professional Sales Association
- Licensed Security Guard
Languages
English
Professional Working
Timeline
Server
Tandoori Flame
09.2022 - Current
Manager
Convenience Store
01.2015 - 01.2021
Business General Diploma -
Sheridan College, HMC Campus
- Canadian Professional Sales Association (CPSA)o
- Smart serves certified.
- First Aid and CPR certified.
- Canadian Professional Sales Association
- Licensed Security Guard
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