Komal Thakur
Halifax
Summary
Personable and reliable individual with knack for efficient team management and customer service excellence. Possesses strong organizational skills and keen understanding of maintaining inventory and ensuring store security. Committed to fostering positive work environment and driving operational success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Shift Manager/Key Holder
Tandoori Flame
12.2024 - Current
- Monitor and authorize entrance and departure of employees, visitors, and other persons to maintain security of premises
- Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
- Answer alarms and investigate disturbances
- Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
- Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
Customer Service Representative
Mr. Subb
05.2024 - 12.2024
- Created an amazing customer experience at the checkout or the customer service counter
- Respond to questions and share your product knowledge
- Ensured store signage is accurate and open box items are appropriately marked
- Ensured shelves and displays are well-stocked and organized
- Completed pre-opening and post-closing tasks
- Responded to customer requests for products, services, and company information.
Food Service Supervisor
BTOWN BAR AND GRILL
10.2023 - 02.2024
- Exhibit a cheerful and helpful manner while greeting guests and preparing their orders
- Demonstrates a complete understanding of menu items and explains them to guests accurately
- Use the cash register (cashier) to record the order
- Collects payment from guests and makes change
- Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift
- Cleans and maintains all areas of the restaurant to promote a clean image
- Ordered new supplies and food to maintain service levels.
Education
Project Management Graduation - Project Management
Algoma University
02-2025
Bachelor of Science - Agriculture
govt. college Hoshiarpur
05.2021
Skills
- Service Excellence
- Cash Handling
- Staff Training
- Teamwork and Collaboration
- Recruiting and hiring
- Project Planning
- Data Entry
- Invoicing and Billing
- Stock Management
Certifications And Awards
- Smart Serve Certification
- Food Handler Certificate
- Security License
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Certification
- Project Management Professional (PMP)
- ServSafe Food Handler's Certification
Timeline
Shift Manager/Key Holder
Tandoori Flame
12.2024 - Current
Customer Service Representative
Mr. Subb
05.2024 - 12.2024
Food Service Supervisor
BTOWN BAR AND GRILL
10.2023 - 02.2024
Project Management Graduation - Project Management
Algoma University
Bachelor of Science - Agriculture
govt. college Hoshiarpur
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