Samaksh Sharma
Greater Sudbury,ON
Summary
- Committed job seeker with a history of meeting company needs with consistent and organized practices. Detail-oriented and skilled Telecommunication Technician more than two years of experience in the installation, maintenance, and troubleshooting of telecommunications systems. Proficient in working with fiber optics, DSL, and VoIP technologies. Committed to providing exceptional customer service and ensuring optimal system performance. Strong problem-solving skills and a solid understanding of industry best practices. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
4
4
years of professional experience
Work History
Field Service Technician
Bell Technical Solutions / Bell Canada
Greater Sudbury , ON
05.2022 - Current
- Perform on-site installation, routine maintenance, and minor repairs to systems.
- Operated hand tools according to corporate safety procedures.
- Troubleshoot complex telecommunications products and systems using a digital multimeter (EXFO), smartphone, and PC.
- Assess work assignments, installations, and services provided by dispatch.
- Install and test equipment at customers' premises, including internet modems, phones, and TV boxes.
- Install, remove, maintain, and repair aerial and underground telephone and other telecommunication transmission lines.
- Inspect and test telecommunication transmission lines and cables for transmission characteristics and to locate faults.
- Inspect, monitor, test, and adjust cable transmission and distribution systems.
- Diagnose and solve all technical problems related to Cable services, High Speed Internet, and Home Phone in accordance with company specifications and standards.
- Splice and repair various types and sizes of telephone and other telecommunication cables, including optical fiber.
- Report and communicate with company personnel for proper completion of installation and service work orders at customers' premises.
IT Intern
Public Health Sudbury and Districts
Sudbury , ON
03.2022 - 04.2022
- Health Sudbury and District, Capstone Project Team, Worked on ITIL services (Information Technology Infrastructure
- Library)
- Tracking and keeping records of the assets
- Maintaining a lifecycle of the assets and forwarding it into the next state of usage.
Supervisor
Circle K
Sudbury , ON
07.2021 - 01.2022
- Facilitated completion of stock locator audits and related processes to keep track of merchandise
- Overseeing inventory by working closely with vendors
- Creating protocols to protect the store, including theft management
- Developing holiday promotions to drive traffic to the store
- Managing financials, including bank drop-offs, for the entire store.
Cashier
Circle K
Sudbury , ON
06.2020 - 07.2021
- Assisting with shelf-stocking, clean up, and displays
- Keeping the register area neat and stocked with essential supplies
- Counting money in cash drawers at the beginning of a shift.
Education
Computer Systems Technology
Cambrian College
Greater Sudbury, ON04.2022
High School Diploma -
Government Model Senior Secondary School
Chandigarh, India04.2019
Skills
- Copper and Fibre Technology trained technician
- Riser trained too for Multi-dwelling units
- Problem solving: data structures and algorithms
- Customer Service Excellence
- Data analytics
- Training and development
- Process improvement
- Inventory management
- Operational efficiency
- Communication skills
- Technical proficiency
- Training and mentoring
Timeline
Field Service Technician
Bell Technical Solutions / Bell Canada
05.2022 - Current
IT Intern
Public Health Sudbury and Districts
03.2022 - 04.2022
Supervisor
Circle K
07.2021 - 01.2022
Cashier
Circle K
06.2020 - 07.2021
Computer Systems Technology
Cambrian College
High School Diploma -
Government Model Senior Secondary School
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