Abhishek Maggo
Ottawa,ON
Summary
Hardworking Field Technician with extensive experience servicing, troubleshooting and repairing equipment. Proficient in analyzing field incident data and reading schematic and blueprint drawings. Identifies problems and uses appropriate resources to find solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Field Service Technician
Bell Technical Solutions
10.2022 - Current
- Provided technical support to customers over the phone and via email.
- Installed electrical wiring for new installations as needed.
- Maintained customer records and updated software applications as required.
- Collaborated with other technicians to resolve complex issues quickly and efficiently.
- Resolved customer complaints regarding product performance or malfunctioning equipment in a professional manner.
- Prepared detailed reports documenting service activities performed on each job site.
Carrgiver
Personal Home Care
01.2024 - 08.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Supervisor
Subway
01.2022 - 09.2023
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
Education
BBA - Accounting
Algonquin College
Ottawa, ON04.2022
Skills
- Equipment Repair
- Equipment Inspection
- Safety Assessment
- Customer Service
- Customer Training
- Technical Troubleshooting
- MS Office
- Technical Support
- Service Quality
Certification
- Valid Ontario Security Licence
- Valid G Licence
- Defensive Driving Certificate
Languages
Timeline
Carrgiver
Personal Home Care
01.2024 - 08.2024
Field Service Technician
Bell Technical Solutions
10.2022 - Current
Supervisor
Subway
01.2022 - 09.2023
BBA - Accounting
Algonquin College
- Valid Ontario Security Licence
- Valid G Licence
- Defensive Driving Certificate
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