Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Salwa Rabeha

Salwa Rabeha

Nepean,ON

Summary

Proven Medical Assistant/Receptionist with a track record of enhancing patient care and streamlining office operations at Soundcare Medical. Skilled in medical office procedures and bilingual communication (English and Arabic), demonstrating initiative and empathy in patient interactions. Achieved a 20% increase in clinic efficiency through effective multitasking and adherence to privacy regulations.

Overview

6
6
years of professional experience

Work History

Medical Assistant/Receptionist

Origyns Medical Clinic
01.2018 - 03.2018
  • Checked patient insurance, demographic, and health history to keep information current.
  • Maintained current and accurate medical records for patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Helped patients complete necessary medical forms and documentation.
  • Assisted physicians with in clinic procedures.

Medical Assistant/Receptionist

Soundcare Medical
01.2015 - 12.2015


- **Patient Care:** Assisted physicians with patient care by taking vital signs, preparing patients for examinations, and updating medical records.

- **Administrative Duties:** Managed patient scheduling, coordinated appointments, and handled phone inquiries to ensure efficient office operations.

- **Customer Service:** Provided a welcoming and supportive environment for patients, addressing their needs and concerns with empathy and professionalism.

- **Communication:** Effectively communicated with patients and healthcare providers, ensuring clear and accurate information exchange in both English and Arabic.

- **Record Management:** Maintained accurate and up-to-date medical records, ensuring compliance with privacy regulations and supporting the smooth functioning of the medical office.

- **Multitasking:** Balanced clinical duties with front desk responsibilities, including managing patient check-ins and check-outs, handling billing inquiries, and maintaining a clean and organized reception area.

Medical Assistant/Receptionist

South Bank Medical Clinic
05.2012 - 01.2013


- **Patient Care:** Assisted physicians with patient care by taking vital signs, preparing patients for examinations, and updating medical records.

- **Administrative Duties:** Managed patient scheduling, coordinated appointments, and handled phone inquiries to ensure efficient office operations.

- **Customer Service:** Provided a welcoming and supportive environment for patients, addressing their needs and concerns with empathy and professionalism.

- **Communication:** Effectively communicated with patients and healthcare providers, ensuring clear and accurate information exchange in both English and Arabic.

- **Record Management:** Maintained accurate and up-to-date medical records, ensuring compliance with privacy regulations and supporting the smooth functioning of the medical office.

- **Multitasking:** Balanced clinical duties with front desk responsibilities, including managing patient check-ins and check-outs, handling billing inquiries, and maintaining a clean and organized reception area.

Education

Graduate Certificate - Pre Health And Sciences

Algonquin College
Ottawa, ON
05.2022

Skills

  • Healthcare Industry Knowledge
  • Medical Office Procedures
  • Initiative-taking
  • Patient check-in and check-out
  • Excellent communication comprehension skills
  • Fluent in English and Arabic

Languages

English
Native or Bilingual

Timeline

Medical Assistant/Receptionist

Origyns Medical Clinic
01.2018 - 03.2018

Medical Assistant/Receptionist

Soundcare Medical
01.2015 - 12.2015

Medical Assistant/Receptionist

South Bank Medical Clinic
05.2012 - 01.2013

Graduate Certificate - Pre Health And Sciences

Algonquin College
Salwa Rabeha