Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic
Open To Work

John Kennette Doce

Software Engineering Manager
Nepean,ON

Summary

Software Engineering Manager with over 10 years of experience leading engineering and QA teams across diverse geographies. Expertise in cultivating high-performing, self-managed teams that enhance delivery efficiency and elevate quality engineering practices. Proven track record of implementing innovative solutions that streamline processes and foster collaboration, resulting in improved project outcomes. Committed to driving continuous improvement and leveraging technology to achieve strategic objectives.

Overview

10
10
years of professional experience
2
2
Certification

Work History

Engineering Manager / QA Manager

Sitecore Canada Ltd.
04.2023 - 10.2025
  • Led globally distributed teams across Canada, Greece, Malaysia, Bulgaria, and Sri Lanka
  • Drove continuous process improvements that improved delivery predictability and consistently achieve >80% planning accuracy.
  • Collaborated with stakeholders to ensure alignment on project goals and deliverables throughout development cycles.
  • Performed bi-weekly 1:1 meeting with all direct reports to ensure that they are motivated to achieve their goals.
  • Improved backlog refinement by shifting the mindset of the team through a personally developed story point calculator tool.
  • Defined lifecycle and support process for the Content SDK.
  • Delivery of department wide initiatives by driving cross-team collaboration.
  • Drove, contributed, and supported R&D-wide bug bash sessions.
  • Conducted performance evaluations, providing constructive feedback to optimize individual and team contributions.
  • Implemented test automation strategy and promoted shift-left testing to improve product quality.

Lead QA Automation Engineer

Sitecore Canada Ltd.
11.2021 - 04.2023
  • Acted as SCRUM Master and Project Manager, facilitating sprint ceremonies, improving collaboration, and ensuring on-time delivery.
  • Created and maintained TeamCity build configurations to enable continuous integration and delivery for the JSS SDK.
  • Expanded Functional Test Automation Coverage by introducing three key testing frameworks that cover different layers of testing. (Mocha and Chai for CLI tests, In-house C# testing framework for Sitecore specific tests, Cypress for end-to-end UI tests)
  • Implemented automated performance testing using k6
  • Lead a group of Developers and QAs to ensure a mindset shift for the team to own the overall quality of the product.
  • Performed bi-weekly 1:1 meeting with QA team members to guide them in their career as QAs.

Lead QA

Sitecore Malaysia SDN. BHD.
07.2018 - 11.2021
  • Managed Test plans in Azure Dev Ops and Guided testers on how to accomplish deliverables and help them on any testing roadblocks.
  • Created and Executed both Manual and Automated test cases. Performed code reviews and worked mostly in testing Analytics and Reporting Applications of Sitecore XP.
  • Took ownership of performance testing instead of waiting for the performance testing team to be available. This gave my team 3 months lead time in getting performance results and time to provide performance optimizations.
  • Performed brownbag session on R&D wide testing processes.

Associate Technical QA Engineer

Sitecore Malaysia SDN. BHD.
05.2017 - 07.2018
  • Took over the Lead QA role after being an associate for 4 months.
  • Led the initiative to take-over automated tests from the Developers.
  • Responsible for communicating with different teams and upper QA management.

Test Engineering Analyst

Accenture Inc.
12.2015 - 03.2017
  • Worked simultaneously as Automation tester and UI/UX designer
  • Acted as overall project QA Lead.
  • Performed brownbag sessions of test automation tools and set the standard for creating sub-project Test Strategy.

Associate Software Engineer

Accenture Inc.
07.2014 - 12.2015
  • Worked on manual Functional Testing
  • Took the role as Performance Test lead

Education

Bachelor of Science - Electronics and Communications Engineering

De La Salle Lipa (DLSL)
Lipa City, Philippines
04-2012

Skills

  • Jira Cloud
  • Jira Automations
  • SCRUM / SCRUMBAN
  • Strategic planning
  • Coaching and mentoring
  • Agile Project Management
  • Problem Solving
  • Decision-making skills
  • Forward-thinking mindset
  • Stakeholder communication
  • Test Management through Azure DevOps or Jira XRay
  • Working knowledge on C# and JavaScript

Accomplishments

  • Managed up to 2 projects across different timezones.
  • Managed 17 direct reports.
  • Developed a Story Point Calculator and Capacity Planner resulting in improving the team's planning accuracy from 60% to 80%.
  • Received the "Sitecore Superstar" Award twice as a QA for Performance Testing accomplishments.

Languages

English
Filipino

Certification

  • ADVANCED LEVEL TEST MANAGER (CTAL-TM) | 19-CTAL-TM-00019-USA | Issued by ASTQB – ISTQB in the U.S. on Mar 2019
  • CERTIFIED TESTER FOUNDATION LEVEL (CTFL) | MY0124-18 | Issued by ISTQB on Jun 2018
  • SAFe 4 PRACTITIONER | Issued by SAFe by Scaled Agile, Inc. on Jul 2017 and expired on Jul 2018
  • LICENSED ELECTRONICS ENGINEER | Issued by the Philippine Professional Regulation Commission on Oct 2012 and expired on Mar 2015

Timeline

Engineering Manager / QA Manager

Sitecore Canada Ltd.
04.2023 - 10.2025

Lead QA Automation Engineer

Sitecore Canada Ltd.
11.2021 - 04.2023

Lead QA

Sitecore Malaysia SDN. BHD.
07.2018 - 11.2021

Associate Technical QA Engineer

Sitecore Malaysia SDN. BHD.
05.2017 - 07.2018

Test Engineering Analyst

Accenture Inc.
12.2015 - 03.2017

Associate Software Engineer

Accenture Inc.
07.2014 - 12.2015

Bachelor of Science - Electronics and Communications Engineering

De La Salle Lipa (DLSL)

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John Kennette DoceSoftware Engineering Manager