Experienced supervisor with the ability to train and motivate staff to meet challenging performance targets and consistently satisfy customers with high-quality service. Focused on keeping the department efficient and cost-effective.
Overview
3
3
years of professional experience
Work History
Cap 3 Associate
Walmart
06.2023 - Current
Improved customer satisfaction by consistently maintaining a clean and organized sales floor.
Enhanced store efficiency by accurately stocking shelves and managing inventory levels.
Reduced instances of out-of-stock items by diligently monitoring product availability and promptly replenishing merchandise.
Ensured timely completion of tasks by effectively prioritizing workload and collaborating with team members.
Shipping Associate
Ssense
12.2022 - Current
Prepared work orders, bills of lading and shipping orders to route materials
Compared incoming goods against invoices to identify shortages and reject damaged items
Performed cycle counts to verify inventory, complete audits and maintain records
Weighed materials or products and recorded results on shipping labels and production schedules
Fulfilled orders and prepared material for shipment, packaging to avoid damage in transit
Loaded trucks and secured product in alignment with customer requirements
Operated forklifts and pallet jacks to transport, store and stage goods.
Security Guard
Mc garell
09.2022 - 11.2022
Patrolled interior and exterior locations to detect signs of intrusion and deter unauthorized entrance
Verified scheduled locking and unlocking of doors and physical entrances to secured buildings
Authorized entrance of approved personnel to secured areas and buildings
Drafted daily activity and incident reports supporting accurate record-keeping and loss prevention tracking
Greeted visitors and issued access badges and parking instructions
Monitored electronic camera and surveillance systems to Identify security issues
Addressed intoxicated patrons or disruptive behavior to proactively deescalate potential issues
Maintained approved visitor lists for secured locations to prevent theft or unauthorized access.
Cashier
Esso gas station
04.2022 - 08.2022
Received feedback and complaints while demonstrating exceptional customer service
Assisted customers to locate hard-to-find items
Returned non-purchased products to shelves, maintaining strong visual merchandising
Accepted checks, debit and credit cards, and gift certificates in line with company policy.
Cashier
Dollarama
09.2021 - 01.2022
Processed cash register transactions on POS and provided correct change
Accepted checks, debit and credit cards, and gift certificates in line with company policy
Answered questions regarding special and seasonal products
Set up merchandise displays, including endcaps, floor displays and aisles
Maintained high customer satisfaction levels by going extra mile to personalize service.