Roberta Smith
Mine Centre,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
CAP 3 Associate
Walmart
10.2022 - 07.2023
- Facilitated smooth store operations during peak hours, efficiently managing high volumes of merchandise movement on the sales floor.
- Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
- Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
- Coordinated efficient organization, palletizing and transportation of completed packages.
Receptionist
Seine River, First Nation
05.2007 - 01.2020
- Handled assignments independently with good judgement and critical thinking skills.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Coordinated travel arrangements for executives, ensuring seamless itineraries that met all requirements.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Routed incoming mail and messages to relevant personnel without delay.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Scheduled office meetings and client appointments for staff teams.
Education
Grade 12 Diploma -
Seven Generations Education Institute
Fort Frances, ON06.2007
Skills
- Type Software Proficiency
- First Aid/CPR
- Remote Office Availability
- Research
- Organization and Time Management
- Clerical Support
- Conflict Resolution
- Dependable and Responsible
Languages
English
Professional Working
Timeline
CAP 3 Associate
Walmart
10.2022 - 07.2023
Receptionist
Seine River, First Nation
05.2007 - 01.2020
Grade 12 Diploma -
Seven Generations Education Institute
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