Dynamic mental health professional with experience working with community members of the Six Nations of the Grand River. Skilled in conflict resolution and proficient in clinical documentation, I excel at connecting clients to essential services, ensuring timely follow-ups, and fostering collaborative relationships with community partners to enhance client outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mental Health and Addictions- Intake Worker
Six Nations of the Grand River Elected Council
07.2022 - Current
Provides front line intake services to community members accessing services under the Mental Wellness portfolio (Supportive Housing, Mental health and Addictions, Egowadiyadagenha Land based Healing Centre)
Provides assistance in connecting clients to programming in other departments as well as external services
Assists individuals looking to be connected to a family doctor
Accountable for reviewing eligibility and program expectations prior to clients being assigned to their case manager
Responding to all calls and emails in a timely manner, providing information and direction to inquiring individuals
Maintain client statistics, documentation and wait list for services
Responsible for the registration of group programming under Mental Health and Addictions
Assists and supports the facilitators with group programming
Assists external services (Hospitals, Corrections facilities, Treatment centres, Police, EMS) with connecting clients to the appropriate services
Provides updates on all intakes to the leadership team when their assigning to case managers
Responsible for providing external services to individuals who are not eligible for services under the Mental Health and Addictions team
Continuous follow up for individuals that have missed intake appointments, responsible for rescheduling appointments
Responsible for client check ins until they have been connected to case management, counsellors
Shelter Worker
Canadian Mental Health Association-Off the Street Shelter
Sudbury
05.2021 - 06.2022
Connecting with individuals accessing services offered by the shelter (ie
Connecting clients with case managers, referrals to other agencies, aiding them in applying for social assistance programs such as Ontario Disability Support Program and Ontario Works)
Completing referrals for individuals trying to access other community services and supporting individuals who suffered from addictions and mental illness
Following up with clients regarding booked appointments and providing assistance re-scheduling of missed appointments
Connecting clients to the Sudbury District Nurse Practioner for health concerns
Submit referrals to RMT for any individual believed to be severely at risk that exceeds assistance offered by Off the Street shelter
Inputting information into digital client files using HIFIS
Gathering client information using shelter forms including VI-SPDAT assessment tool
Collaborating with alternate service providers within the District of Sudbury
Responding to all calls and emails in a timely manner, providing information and direction to inquiring individuals
Meet with individuals to discuss incidents and discuss expectations while accessing shelter
Update the team on any information pertaining to individuals accessing shelter
Update community partners on individuals current situations if consent by client has been given
Mental Health Rehab and Addictions Support Worker at VIHA - Psychiatric Emergency ServicesMental Health Rehab and Addictions Support Worker at VIHA - Psychiatric Emergency Services