Shreya Sinha

• Acted as an advocate for clients when necessary, ensuring their needs were met and their voices heard throughout the case management process.
• Managed over (100 +) assigned cases and projects in (2 years).
• Maintained current knowledge of applicable procedures and compliance requirements to optimize effectiveness.
• Collaborated closely with external agencies to ensure seamless service provision, minimizing gaps in care for clients.
• Maintained detailed documentation of client interactions, services provided, and case outcomes for accurate record keeping and compliance purposes.
• Efficiently managed caseloads while prioritizing urgent cases to ensure prompt attention was given when needed most.
• Assisted clients in achieving self-sufficiency by connecting them with relevant community resources and support services.
• Provided thorough assessments of clients'' needs, resulting in accurate service referrals and appropriate resource allocation.
• Contributed to the creation of a supportive work environment by actively participating in team meetings, sharing resources, and offering constructive feedback to colleagues.
• Demonstrated cultural competence in working with diverse populations, ensuring equitable access to services for all clients.
• Streamlined communication with interdisciplinary team members for effective case coordination and improved client satisfaction.
• Served as a knowledgeable resource for clients regarding available benefits, entitlements, and programs that could assist them in achieving their goals.
• Established trust with clients through empathetic listening and respectful engagement, fostering positive working relationships.
• Facilitated group sessions focused on skill-building and empowerment topics for the benefit of program participants.
• Provided leadership, guidance and support to staff members.
• Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
• Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
• Safeguarded client confidentiality by adhering to strict privacy guidelines and maintaining secure records management practices.
• Administered patient follow-up, data collection, clinical monitoring and coordination with primary health care providers.

• Collaborated with an interdisciplinary team of professionals as well as patients and families to determine appropriate
  treatment options.
• Provided education and support to patients' family members.
• Documented services and collected required data for evaluation.
• Counseling patients on an ongoing basis to assist with challenges
• Performed psychosocial assessments and evaluations of current needs
• Communicated with relatives of patients about diagnosis and treatment programs.
• Gathered community resources and coordinated referrals to obtain services.
• Conducted Socio-Economic assessment for Concession
• Supervised MSW Interns
  

• Cultivated relationships with mentors who provided invaluable guidance throughout my experience as a Clinical Observer.
• Maintained detailed records of observed procedures, treatments, and interventions for use in future case studies or research projects.
• Shadowed experienced healthcare providers (psychiatrists and psychologists), learning valuable techniques for accurate diagnosis and effective treatment planning.
• Enhanced patient care by diligently observing clinical procedures and providing feedback to medical staff.
• Expanded my understanding of complex medical terminology by actively engaging with mental health care professionals during clinical observations.
• Entertained and conversed with patients to keep patients mentally healthy and alert.
• Fostered interdisciplinary collaboration by sharing insights from clinical observations with other healthcare professionals on the team.
• Shadowed OPD mental health care professionals, watching work and making observations about tasks.
• Increased my ability to think critically and problem-solve in high-pressure situations by observing how experienced healthcare providers navigate challenging cases.
• Asked insightful questions to gain deep understanding of mental health field and its functioning aspects.
• Maintained confidentiality of all patient information according to hospital standards.

• Utilized various psychometric tools to assess patients'' cognitive abilities, emotional functioning, and personality traits, providing valuable insights into their psychological profiles.
• Facilitated psychoeducational groups focused on topics such as anger management, stress reduction, and social skills development for diverse patient populations.
• Enhanced client engagement with culturally sensitive approaches to address diverse psychological needs.
• Assisted licensed practitioners in facilitating diagnosis and treatment of chemical dependencies and psychiatric conditions such as Borderline Personality Disorder, Schizophrenia and Substance.
• Oversaw patient intake by evaluating apparent mental states and conducting interviews to establish rapport and key
  information about the client's distress.
• Implemented Health and Hygiene interventions to promote positive behavior changes.
• Addressed issues through emotionally intelligent conversation and conflict resolution techniques.
• Talked with family members during periods when patients could not self-advocate.
• Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.

● Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content.
● Has learnt to understand the psychology of different types of foodies which also gave insight into Food disorders and foodie's
patterns, habits, and preferences
● Managed competing deadlines with efficiency.
● Followed through on Beat sources, Contacts and Leads to gather information for Stories.
● Handled voice-overs following the editing phase and adding subtitles to food related content videos