Safia Belhattab
Student
Montréal, Anjou,Québec
Summary
Skilled at using educational knowledge and industry expertise to achieve cutting-edge results. Ready to develop new skills and grow knowledge by gaining practical experience. Quick learner familiar with common software applications and research methodologies.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Journalier Étudiant, Embellishment,
City of Montreal
Montréal, Anjou, Québec
06.2018 - 08.2019
- Required good teamwork so that maintenance tasks are completed on time.
- Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
- Followed planned landscaping designs to determine placement of sod, sown grass, flowers and foliage.
Catering and Cashier Attendant
La Ronde
Montreal, Quebec
06.2019 - 08.2019
- Reduced customer wait times by quickly operating customer window and sales register.
- Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Day Camp Yopi
Loisir 3000 Inc
Montreal, Quebec
06.2019 - 08.2019
- Developed storyboards outlining animation plans.
- Combined technical and artistic abilities to accomplish challenging animation objectives.
- Ensured the accompaniment and safety of children during group outings.
Clarks
Jean-Paul Fortin
Montreal, Quebec
01.2020 - 07.2021
- Created price tags and merchandise signs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Processed customer refunds and exchanges according to established guidelines.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Agente Administrative
CIUSSS Centre-Ouest de l'Île de Montréal
Montréal, Anjou, Québec
07.2021 - Current
- Increased customer satisfaction by resolving issues.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Used Microsoft Word and other software tools to create documents and other communications.
- Maintained excellent attendance record, consistently arriving to work on time.
- Handled calls to address customer inquiries and concerns.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Scheduled appointments and conducted follow-up calls to clients.
Education
High School Diploma -
École Secondaire Anjou
Montréal, QC 08.2012 - 06.2017
College Diploma - Health Sciences
Collège De Maisonneuve
Montreal, QC 08.2017 - 06.2019
Bachelor of Science - Psychology
McGill University
Montreal, QC 09.2020 - Current
Skills
Internet, Word, Power Point
Certification
[Entertainment certificate] - [8 hours]
Volunteering
- Héma-Quebec . Tele-recruitment for blood donation. [2018]
- Accueil Bonneau . Greeted incoming guests and managed accurate seating and server loads. [2018]
- McGill Montreal Children's Hospital . Pediatric day center. Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs. Instructed children in crafts and other activities to promote gross and fine motor skills. [2018]
- Suicide Action Montreal (SAM) . Our goal is to prevent suicide by providing quality telephone access to suicidal people, their families and the workers who work with them. [Current]
Timeline
Agente Administrative
CIUSSS Centre-Ouest de l'Île de Montréal
07.2021 - Current
Bachelor of Science - Psychology
McGill University
09.2020 - Current
Clarks
Jean-Paul Fortin
01.2020 - 07.2021
Catering and Cashier Attendant
La Ronde
06.2019 - 08.2019
Day Camp Yopi
Loisir 3000 Inc
06.2019 - 08.2019
[PCR] first aid training - [16 hours]
06-2019
Journalier Étudiant, Embellishment,
City of Montreal
06.2018 - 08.2019
College Diploma - Health Sciences
Collège De Maisonneuve
08.2017 - 06.2019
[Entertainment certificate] - [8 hours]
05-2017
High School Diploma -
École Secondaire Anjou
08.2012 - 06.2017
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