SADIYA A. MOHAMMED
Edmonton
Summary
Experienced Settlement Counsellor and previous In-Home Support Worker with 9+ years of experience supporting immigrants and refugees through settlement counselling, interpretation, and community integration services. Strong background working within Canadian social service systems, building community partnerships, and providing culturally sensitive support
Overview
24
24
years of professional experience
Work History
Newcomer Settlement Counsellor
Catholic Social Services
Edmonton, AB, Canada
09.2017 - 03.2025
- Delivered settlement and case management services to immigrants and refugees, facilitating successful integration into Canadian society.
- Analyzed client needs through intake assessments and strategically planned services in accordance with case management principles.
- Assisted clients with healthcare access, housing, education, language assessments, and citizenship processes.
- Built partnerships with community agencies, cultural groups, and service providers.
- Delivered referrals for education, employment, and career advancement opportunities.
- Maintained accurate client records and documentation using the IZYY system.
In-Home Support Worker
Catholic Social Services
Edmonton, AB, Canada
05.2016 - 09.2017
- Assist Immigrant and Refugee families in bridging the language barrier needed to understand and participate in the community
- Provide quality interpreting services in the areas of school registration and health care appointments
- Provide client’s feedbacks on program development, trainings and evaluations to Program Coordinators, Counselors and Receptionists
- Interpreted information delivered in orientations to newcomers in Amharic, Arabic, Tigrae and Tigrinya languages
- Enjoyed interacting and helping newcomers become familiar with the resources available in Edmonton (EPS,ETS)
- Worked closely with children during activities and ensured safety for all
Volunteer
Catholic Social Services
Edmonton, AB, Canada
07.2015 - 05.2016
- Interpreted orientation sessions for newcomers in multiple languages.
- Facilitated English conversation circles and supported community integration activities.
- Assisted with children’s programming and ensured participant safety
- Assisted in preparing and serving snacks to clients during the programs
- Facilitated English Conversation Circles for newcomers during the LETS GO summer program
Secretary
Abdu Mohammed Noor Company
Eritrea
01.2006 - 01.2007
Broadcaster & Presenter
Ministry of Information
Eritrea
01.2001 - 01.2003
Education
Bachelor of Journalism - Broadcast Journalism
University of Asmara
Eritrea01-2004
Grade 12 Diploma - undefined
Asmara, Eritrea01.1999
Skills
- Hardworking
- Friendliness
- Willingness to learn
- Adaptability and Flexibility
- Teamwork and collaboration
- Problem solving/ critical thinking
- Communication
- Creativity and ability to think outside
of the box - Strong discipline and perseverance
skills - communication
- creativity and ability to think outside
of the box - strong discipline and perseverance
skills
Languages
English
Full Professional
Arabic
Native or Bilingual
Amharic
Professional Working
Tigrinya
Full Professional
Tigre
Professional Working
Timeline
Newcomer Settlement Counsellor
Catholic Social Services
09.2017 - 03.2025
In-Home Support Worker
Catholic Social Services
05.2016 - 09.2017
Volunteer
Catholic Social Services
07.2015 - 05.2016
Secretary
Abdu Mohammed Noor Company
01.2006 - 01.2007
Broadcaster & Presenter
Ministry of Information
01.2001 - 01.2003
Grade 12 Diploma - undefined
Bachelor of Journalism - Broadcast Journalism
University of Asmara