Ryoto Hirayae
Customer Service
Vancouver,BC
Summary
Bringing over two years of experience in customer service, with a proven ability to adapt effectively to new environments. Dedicated to consistently improving customer satisfaction and delivering high-quality service.
Overview
14
14
years of professional experience
Work History
Tourist Support Staff (one-time)
TOTAL CREATIVE AGENCY Co., Ltd.
04.2025 - 04.2025
- Delivered accurate and engaging information to guests during a private inbound tour.
- Managed time effectively to ensure the schedule was followed smoothly.
- Ensured guests' safety throughout the tour by carefully monitoring surroundings and following established safety protocols.
- Adapted the service to meet the specific needs and interests of the guests.
Tourist Support Staff (temporary Worker)
TEI Inc.
03.2023 - 04.2025
- Provided helpful and accurate travel information tailored to each visitor's needs, ensuring a high level of satisfaction.
- Operated and coordinated shuttle bus services, supporting safe and comfortable transportation between key tourist destinations.
- Responded flexibly to schedule changes during peak hours or unforeseen delays, maintaining smooth service operations.
Inventory Associate (part-time)
AJIS KYUSHU CO.LTD.
02.2022 - 08.2022
- Conducted inventory counts at retail stores, such as supermarkets, drugstores, and apparel shops, after business hours.
- Accurately recorded stock data by identifying subtle differences between similar products.
- Maintained high concentration to complete repetitive tasks efficiently and within strict time limits.
- Worked independently and as part of a small team to ensure accurate stock reporting.
Inventory Associate (part-time)
AJIS KYUSHU CO.LTD.
06.2016 - 09.2016
- Conducted inventory counts at retail stores such as supermarkets, drugstores, and apparel shops after business hours.
- Accurately recorded stock data by identifying subtle differences between similar products.
- Maintained high concentration to complete repetitive tasks efficiently and within strict time limits.
- Worked independently and as part of a small team to ensure accurate stock reporting.
Inventory Associate (part-time)
AJIS KYUSHU CO.LTD.
05.2013 - 09.2014
- Conducted inventory counts at retail stores such as supermarkets, drugstores, and apparel shops after business hours.
- Accurately recorded stock data by identifying subtle differences between similar products.
- Maintained high concentration to complete repetitive tasks efficiently and within strict time limits.
- Worked independently and as part of a small team to ensure accurate stock reporting.
Kitchen Assistant (part-time)
Mekkemon (Conveyor Belt Sushi Restaurant)
07.2011 - 03.2012
- Supported food preparation and dish assembly in a fast-paced kitchen environment.
- Maintained a clean, organized, and hygienic workspace in compliance with food safety standards.
- Collaborated closely with kitchen staff to ensure efficient and timely service.
Education
Associate in Arts For Transfer - Economics
Pasadena City College
Pasadena, CA08.2021
Associate in Science for Transfer - Mathematics
Pasadena City College
Pasadena, CA08.2021
Associate in Science for Transfer - Physics
Pasadena City College
Pasadena, CA08.2021
Associate in Arts - Natural Sciences
Pasadena City College
Pasadena, CA08.2021
Associate in Arts - Engineering and Technology
Pasadena City College
Pasadena, CA08.2021
Skills
- Serving it right: May 21, 2025, - May 22, 2030
- Customer service expertise
- Adaptability and flexibility
- Attention to detail
- Problem solving
- Cultural awareness
Timeline
Tourist Support Staff (one-time)
TOTAL CREATIVE AGENCY Co., Ltd.
04.2025 - 04.2025
Tourist Support Staff (temporary Worker)
TEI Inc.
03.2023 - 04.2025
Inventory Associate (part-time)
AJIS KYUSHU CO.LTD.
02.2022 - 08.2022
Inventory Associate (part-time)
AJIS KYUSHU CO.LTD.
06.2016 - 09.2016
Inventory Associate (part-time)
AJIS KYUSHU CO.LTD.
05.2013 - 09.2014
Kitchen Assistant (part-time)
Mekkemon (Conveyor Belt Sushi Restaurant)
07.2011 - 03.2012
Associate in Arts For Transfer - Economics
Pasadena City College
Associate in Science for Transfer - Mathematics
Pasadena City College
Associate in Science for Transfer - Physics
Pasadena City College
Associate in Arts - Natural Sciences
Pasadena City College
Associate in Arts - Engineering and Technology
Pasadena City College
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