Rushil Parikh
Toronto,Canada
Summary
Goal-oriented Sales Development Representative committed to creating trusting relationships with customers to generate leads and drive sales. Creative and flexible professional with 2+ years of experience utilizing consultative sales methods to develop new business. Polished in creating new sales and outreach opportunities and deflecting objections. Strategic and industrious Sales Representative offering comprehensive background in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust.
Overview
6
6
years of professional experience
Work History
Client Care Representative
NTT Data( Sunlife Financial )
09.2023 - Current
- Provided information and referrals to community partners and other treatment providers.
- Answered customer questions via telephone
- Interacted with team members across departments to research and resolve customer issues.
- Conducted case management activities and services with multidisciplinary team.
- Responded to all client inquiries and asked appropriate questions to facilitate resolution.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Investigated and resolved customer inquiries and complaints quickly.
Technical Sales Specialist
NTT (Rogers Telecommunication) / (COGECO)
10.2022 - 09.2023
- Conducted outbound and inbound call for customer sales and retention
- Troubleshooting customers technical issues regarding the products
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability
- Performed cold-calling and follow-ups with leads to secure new revenue
- Recommended products to customers, thoroughly explaining details
- Investigated and resolved customer inquiries and complaints quickly
- Educating customers by creating needs on product and service and implementing strategies to exceeds objectives
- Managing call flows and providing first call resolutions and satisfying customer experience
- Communicate effectively to customers regarding account information, product, pricing, promotions, etc.
- Serviced existing accounts on regular basis to maximize revenue.
- Maintained customer promotional logs for product advertising campaigns.
Sales Development Representative
Ashirwad Enterprise Ltd
01.2018 - 07.2019
- Built and managed accurate sales pipeline to maintain high volume of activity
- Developed advanced understanding of products and services to react to customer objections, competitive questions, and other FAQs
- Identified new business opportunities through cold calling, networking, marketing, and prospective database leads
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing
- Met and exceeded revenue goals by 20% through generating new leads and identifying new clients.
Education
Marketing Management, Post – Graduation -
Humber college
Toronto, Ontario01.2021
Business Development and Sales, Post – Graduation -
Conestoga College
Kitchener, Ontario01.2020
Business Analysis, Post – Graduation -
Sheth Damodardas School of Commerce
Ahmedabad, Gujarat01.2018
Bachelor of Business Administration, Graduation -
Teamlease Skills University
Vadodara, Gujarat01.2017
Skills
- MS Office
- WordPress
- Google AdWords
- HubSpot
- Lead Qualification
- E-Commerce Marketing
- Salesforce
- Sales Campaigns
- Social media Digital Marketing
- Google Analytics
- SEO Strategies
- Web Content Management
- ORACLE
Timeline
Client Care Representative
NTT Data( Sunlife Financial )
09.2023 - Current
Technical Sales Specialist
NTT (Rogers Telecommunication) / (COGECO)
10.2022 - 09.2023
Sales Development Representative
Ashirwad Enterprise Ltd
01.2018 - 07.2019
Marketing Management, Post – Graduation -
Humber college
Business Development and Sales, Post – Graduation -
Conestoga College
Business Analysis, Post – Graduation -
Sheth Damodardas School of Commerce
Bachelor of Business Administration, Graduation -
Teamlease Skills University
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