Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Rupinder Kaur

Markham,Ontario

Summary

Goal-oriented Retail Supervisor dedicated to continuously improving team functions and location sales. Implements proactive, market-driven strategies to capitalize on sales opportunities with creative events and new product lines. Skilled trainer and team manager with motivational style.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Store Supervisor

Circle-K
Markham, ON
10.2023 - 03.2024
  • Supervised and coordinated the daily activities of retail store associates.
  • Maintained accurate records of inventory transactions and processed returns and exchanges.
  • Assisted customers with product selection, promotions, pricing inquiries.
  • Implemented operational policies and procedures to maximize efficiency.
  • Balanced cash registers at the end of each shift in accordance with company policies.

Supervisor

Tim Hortons
Markham, ON
06.2021 - 09.2023
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Complied with company policies, objectives and communication goals.
  • Provided ongoing training to address staff needs.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Created new strategies for improving customer service standards within the organization.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.

Customer Service Representative

A&W
Toronto, ON
08.2020 - 05.2021
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Served meals to customers in a friendly and courteous manner.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Maintained order and cleanliness of work areas to conform with health codes.

Education

Associate of Science - General Arts And Science

St Lawrence Collage
Kingston, ON
12-2021

Skills

  • Operations Management
  • Retail Merchandising
  • Goal Setting and Achievement
  • Staff Training and Development

Languages

English
Professional
Punjabi
Professional
Hindi
Professional

Certification

  • Food Handler certification

Timeline

Retail Store Supervisor

Circle-K
10.2023 - 03.2024

Supervisor

Tim Hortons
06.2021 - 09.2023

Customer Service Representative

A&W
08.2020 - 05.2021

Associate of Science - General Arts And Science

St Lawrence Collage

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Rupinder Kaur