Rupinder Gill
Brampton,ON
Summary
Professional in operational management with track record of driving efficient processes and optimizing performance. Adept at implementing strategies that align with organizational goals and fostering collaborative work environments. Known for adaptability and reliability in dynamic settings, ensuring seamless team operations and goal achievement.
Overview
4
4
years of professional experience
Work History
Pre Board Screeing Officer
GardaWorld Security
Toronto, ON
05.2024 - Current
- Examined travelers and their items for security.
- Ensure non-permitted items do not enter the secure area
- Control access to restricted areas
- Respond to alarms and report any events, illegal acts or violations
- Participate in emergency operations within the airport
Sales Associate
Home Depot
Brampton, ON
06.2022 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Customer Service Representative
Concentrix
Glace Bay, NS
01.2021 - 05.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Bachelor Of Computer Science - Computer And Information Sciences
Lambton College of Applied Arts And Technology
NorthYork, ON12.2018
Timeline
Pre Board Screeing Officer
GardaWorld Security
05.2024 - Current
Sales Associate
Home Depot
06.2022 - 04.2024
Customer Service Representative
Concentrix
01.2021 - 05.2022
Bachelor Of Computer Science - Computer And Information Sciences
Lambton College of Applied Arts And Technology