Rumna Kaur
BRAMPTON,ONTARIO
Summary
Motivated Office Administration - Health Services student with hands-on training in medical office procedures, medical terminology, and electronic scheduling. Committed to providing exceptional customer service and ensuring administrative efficiency in fast-paced healthcare environments.
Overview
1
1
year of professional experience
Work History
Cashier/Customer Service Representative
Shoppers Drug Mart
Toronto, Ontario
09.2024 - 12.2025
- Delivered exceptional customer service in a busy retail pharmacy setting.
- Handled transactions accurately, and resolved client concerns professionally.
- Maintained store cleanliness and product organization, supporting workflow.
Administrative Assistant
Community Heath Care
Toronto, Ontario
01.2025 - 04.2025
- Scheduled and confirmed over 50 patient appointments weekly, using EHR software.
- Managed medical records, ensuring compliance with privacy legislation (FIPPA).
- Supported front-desk staff in greeting patients, and answering phone inquiries.
Education
Post-Graduate Certificate - Office Administration- Health Services
Seneca College of Applied Arts And Technology
North York, None08-2025
Skills
- Proficient in Meditech and Microsoft Office (Word, Excel)
- Medical terminology and clinical documentation
- Appointment scheduling and calendar management
- Effective verbal and written communication
- Strong organizational and multitasking skills
- Confidentiality and professionalism
- Experience with electronic filing systems
- Team collaboration and adaptability
Languages
English
Full Professional
Hindi
Full Professional
Punajbi
Full Professional
Timeline
Administrative Assistant
Community Heath Care
01.2025 - 04.2025
Cashier/Customer Service Representative
Shoppers Drug Mart
09.2024 - 12.2025
Post-Graduate Certificate - Office Administration- Health Services
Seneca College of Applied Arts And Technology
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