Rufina Uche-Ugoma
Red Deer
Summary
Community support professional with track record of fostering positive relationships and providing meaningful assistance to individuals in need. Skilled in developing personalized support plans and addressing unique challenges. Team-oriented, adaptable, and reliable with strong focus on achieving impactful results.
Experienced with providing compassionate assistance and support to community members. Utilizes effective communication and active listening to understand and address individual needs. Track record of successfully implementing tailored support plans and crisis intervention strategies.
Overview
7
7
years of professional experience
Work History
Community Support Worker
Catholic Social Services CSD
09.2023 - Current
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
- Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
Community Support Worker
Old People Community Home
06.2020 - 11.2020
- Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
Disability Support Worker
Bestaida Home for the Blind
04.2019 - 03.2020
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
Personal Support Worker
Holy Family Home for The Elderly
01.2018 - 12.2018
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Education
Associate of Arts - Legal Assistant
Red Deer Polytechnic
Red Deer, None12-2025
Skills
- Behavioral support
- Disability awareness
- Transportation assistance
- Individualized support
- Community outreach
- Social integration
- Data entry and reporting
Languages
English
Professional Working
Timeline
Community Support Worker
Catholic Social Services CSD
09.2023 - Current
Community Support Worker
Old People Community Home
06.2020 - 11.2020
Disability Support Worker
Bestaida Home for the Blind
04.2019 - 03.2020
Personal Support Worker
Holy Family Home for The Elderly
01.2018 - 12.2018
Associate of Arts - Legal Assistant
Red Deer Polytechnic
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