To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills while being an asset to the organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Osmows Inc
06.2020 - Current
Modernized processes for kitchen staff to reduce guest wait times and boost daily output
Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.
Reconciled cash and credit card transactions to maintain accurate records.
Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Managed staff schedules and maintained adequate coverage for all shifts.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Technician
AirFixx Odour Control
10.2023 - 02.2024
Provide odour control services to buildings by eliminating and neutralizing offensive odour on a daily basis
Interacting with customers about products being used and their effectiveness
Providing delivery services as per request.
Delivery Driver
FedEx Express
09.2021 - 10.2023
Delivered packages to customer doorsteps and business offices.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Taking responsibility for high-value or confidential items
Obtaining signatures from recipients upon delivery.
Procurement Manager (part time)
S.S.D Electronics
07.2017 - 12.2019
Inventory management
Negotiating with vendors
Approving purchase orders, refunds, etc
Traveling to different states for stocks and delivering to store.
Education
Associate Of Arts - Culinary Arts
Centennial College
Scarborough, ON
07.2022
Associate Of Arts - Hospitality And Tourism Operations Management
Sault College of Applied Arts And Technology
Sault Ste. Marie, ON
08.2020
Bachelor Of Commerce - Business Administration
Sarvepalli Radhakrishnan University
Bhopal, Madhya Pradesh
04.2018
Skills
Interpersonal and written communication
Customer service
Team management
Inventory management
Problem resolution
Food Preparation and Safety
Driving
Accomplishments
Improved online restaurant reviews by successfully handling customer complaints, and implementing monthly staff training.
Supervised team of 7 staff members.
Certification
Food Handlers Certification
Smart Serve
CPR Certification (pending)
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Technician
AirFixx Odour Control
10.2023 - 02.2024
Delivery Driver
FedEx Express
09.2021 - 10.2023
Restaurant Manager
Osmows Inc
06.2020 - Current
Procurement Manager (part time)
S.S.D Electronics
07.2017 - 12.2019
Associate Of Arts - Culinary Arts
Centennial College
Associate Of Arts - Hospitality And Tourism Operations Management