Rubalpreet Kaur
Surrey,BC
Summary
Dynamic and detail-oriented professional with a strong work ethic, experienced as a Concierge/Security Supervisor at Armour Security And Protection Services. Enhanced guest experiences through streamlined operations and effective problem-solving. Proven ability to adapt in high-pressure environments while maintaining security excellence and delivering outstanding customer service.
Overview
7
7
years of professional experience
Work History
Concierge / Security Supervisor
Armour Security And Protection Services
11.2021 - Current
- Streamlined front desk operations for increased efficiency and improved guest experiences.
- Conducted regular team meetings to discuss performance metrics, areas for improvement, and best practices in customer service.
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Streamlined visitor check-in processes, enhancing the efficiency of entry and exit procedures.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Conducted regular performance reviews with strata & council members to identify areas for development.
- Supervised a team of 4 security personnel during the shift.
Security Guard
Securiguard Services
09.2019 - 09.2022
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergencies to assess and deflect issues.
- Checked the identification of persons entering and exiting the facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Security Guard
Paladin Security Vancouver
07.2018 - 05.2019
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Monitored CCTV systems to quickly identify and respond to potential security breaches, enhancing overall safety.
Education
Associate of Arts - Arts
Kwantlen Polytechnic University
Surrey, BC12-2020
High School Diploma -
Budha Dal Public School
Samana, Punjab04-2017
Skills
- Customer service
- Highly adaptable
- Strong work ethic
- Effective problem solving
- Excellent multitasking
- Detail-oriented approach
Languages
English
French
Punjabi
Hindi
Timeline
Concierge / Security Supervisor
Armour Security And Protection Services
11.2021 - Current
Security Guard
Securiguard Services
09.2019 - 09.2022
Security Guard
Paladin Security Vancouver
07.2018 - 05.2019
Associate of Arts - Arts
Kwantlen Polytechnic University
High School Diploma -
Budha Dal Public School
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