As a great communicator, outcome focused and passionate for work. I am seeking a challenging opportunity where my skills, education and extensive training can be fully utilized to achieve professional growth and progress.
Overview
4
4
years of professional experience
Work History
Field Operations Manager
Armour Security and Protection Services
04.2023 - Current
Implemented and enforced security protocols and procedures to mitigate risks and prevent unauthorized access, theft, and vandalism.
Provided guidance and training to security staff on security protocols, emergency response procedures, and customer service standards, fostering a culture of professionalism and accountability.
Collaborated with management and external stakeholders to assess security needs, develop security plans, and implement solutions to enhance overall security effectiveness.
Established reports (log sheets, incident reports, daily activity reports etc.) using Tools such as Tracktik, Payworks, Ms, Excel.
Met with senior management to determine needs and develop roadmaps.
Monitored team performance to assess training requirements and areas in need of improvement.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Mobile Patrol Security Officer
Securiguard Services
07.2024 - Current
Implemented and enforced security protocols and procedures to mitigate risks and prevent unauthorized access, theft, and vandalism.
Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Conducted regular patrols and inspections of designated areas to identify and address security vulnerabilities, maintaining a high level of vigilance and readiness.
Responded promptly to alarms and disturbances, diffusing potentially volatile situations with professionalism and tact.
Responded quickly to emergency situations to assess and deflect issues.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Investigated suspicious activities and persons to maintain security of premises.
HR Coordinator
Rajshree Corporation
01.2021 - 07.2022
Assisted in the development and implementation of HR policies and procedures, ensuring compliance with labor laws and organizational standards.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Played a key role in recruitment and onboarding processes, including candidate sourcing, screening, and orientation coordination, resulting in successful talent acquisition and integration.
Utilized advanced scheduling software, such as Microsoft Excel and SAP, to create and manage employee schedules, ensuring optimal staffing levels and operational efficiency.
Managed employee relations issues by providing guidance, facilitating communication, and resolving conflicts in a fair and timely manner, fostering a positive work environment.
Reduced company turnover rate by creating a positive work environment through effective communication channels.
Collaborated closely with department managers to understand staffing requirements and prioritize scheduling objectives, facilitating smooth coordination and communication across teams.