Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Rowen Schmalz

Cambridge,Canada

Summary

Motivated and dependable individual seeking part-time employment, bringing strong customer service, leadership, and organizational skills while contributing to a positive and efficient workplace.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Keyholder

Bulk Barn
Cambridge, Canada
01.2023 - Current
  • Carefully handle money, ensuring accuracy.
  • Participated in thorough cleaning tasks in team environments.
  • Stocked both bulk and packaged items.
  • Maintained professionalism when interacting with customers in person or over the phone.
  • Trained new hires, guiding them through procedures for handling money, using the till, customer service skills, and cleaning duties.
  • Assigned employees to specific duties.
  • Authorized payments and merchandise returns.
  • Oversaw store opening and closing procedures, including securing the premises and balancing tills.
  • Acted as shift leader, supporting team members, and ensuring smooth store operations.
  • Handled escalated customer concerns with professionalism.

Crew Member

McDonald's
Cambridge, Canada
11.2021 - 06.2022
  • Memorized food and drink recipes to prepare orders with speed and accuracy.
  • Maintained knowledge of store menus to advertise promotions.
  • Assembled orders with accuracy.
  • Prepared food and drinks up to desired standards.
  • Delivered a high standard of service during peak volume periods.
  • Carefully handled money with accuracy, accepting payments and issuing change.
  • Worked under pressure during rushes and presented good time management.

Volunteer Assistant Stage Manager

Cambridge Community Players
Cambridge, Canada
11.2021 - 01.2022
  • Worked alongside Vice Principal as ASM in the production of 'Our Town.'
  • Took charge of all props and managed the cast, ensuring successful functionality of the play.

Education

Bachelor - Interior Design

Conestoga College Institute of Technology And Advanced Learning
Kitchener
06-2029

Skills

  • Excellent Customer Service
  • Time Management
  • Organizational Skills
  • Attention to Detail
  • Problem Solving
  • Multitasking Abilities
  • Quick Learner
  • Leadership in Group Settings
  • Staff training
  • Supervising

Certification

Smart Serve Certified

References

References available upon request.

Timeline

Keyholder

Bulk Barn
01.2023 - Current

Crew Member

McDonald's
11.2021 - 06.2022

Volunteer Assistant Stage Manager

Cambridge Community Players
11.2021 - 01.2022

Bachelor - Interior Design

Conestoga College Institute of Technology And Advanced Learning

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Rowen Schmalz