Hardworking job seeker with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Keyholder
The Childrens Place
Stoney Creek
05.2024 - Current
Assist in developing talent through the training of associates, including giving in-the-moment coaching Conversations
Support and participate in all company training and development initiatives
Help maintain a clean, organized and efficient stockroom, adhering to set policies
Modify schedule bases on business climate.
Store Associate
Dollaramas
Stoney Creek
10.2023 - 02.2024
Organized store displays to ensure maximum visibility of products
Ensured the cleanliness and tidiness of the store
Addressed customer complaints in a professional manner
Assisted with loading and unloading deliveries from vendors
Performed daily opening and closing procedures for store operation
Demonstrated excellent customer service skills at all times
Arranged merchandise for display to highlight new styles, attract customers and enhance sales
Improved customer service feedback scores through outstanding service.
Office Administrator (Internship)
Evolve Health and Wellness
Hamilton
10.2020 - 12.2020
Answered phone calls, respond to emails, and handle general inquiries from clients and visitors
Supported the office team with various administrative tasks as needed
Provided secretarial and office management support while building cooperative working relationships
Scheduled appointments, meetings and client.
Education
Food Safety Certificate
01.2024
Diploma: Community Service Worker -
Trios College
01.2020
Skills
Excellent interpersonal skills
Customer Service Oriented
Organizational skills
Conflict-resolution oriented
Passionate about service excellence
Problem-solving skills
High level of proficiency with Microsoft Office applications