Ross Way

• Managed high volumes of inbound calls, consistently meeting performance targets while maintaining quality service standards.
• Reduced response times for taxpayer inquiries through effective case management and prioritization.
• Provided support during peak tax season by working extended hours as needed, ensuring all taxpayer inquiries were addressed promptly.
• Assisted taxpayers in resolving issues with their accounts, leading to increased customer satisfaction ratings.

Constructed form work for curb and gutter,sidewalks and walkways.Placed and finished concrete

• Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
• Demonstrated close attention to detail to verify quality and accuracy of work.
• Read and interpreted blueprints to follow specifications of projects.
• Followed established job site safety regulations and maintained safe and clean work area.
• Planned and executed work with proper tools and materials to maximize productivity.
• Collaborated with other skilled tradespeople to ensure seamless integration of carpentry work within larger construction projects.

• Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
• Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
• Demonstrated close attention to detail to verify quality and accuracy of work.
• Read and interpreted blueprints to follow specifications of projects.
• Followed established job site safety regulations and maintained safe and clean work area.
• Optimized workspace organization by maintaining a clean, safe, and efficient work environment throughout each project''s duration.

• Laid out materials and system components to prepare for installation.
• Operated tools, equipment, and machinery according to safety standards.
• Installed complete systems at new residential and business construction sites.
• Enhanced customer satisfaction by providing timely and accurate installations.