Rondre Boyce
Ottawa
Summary
Operations professional with substantial experience in optimizing processes and driving operational efficiency. Expertise in project management, process improvement, and logistics coordination. Strong focus on team collaboration and achieving measurable results. Known for adaptability and reliability in dynamic environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Specialist
Novocure Canada
03.2024 - Current
- Oversees day-to-day operations, ensuring smooth workflow and timely completion of projects.
- Shipping and receiving of equipment throughout all of Canada and to/from Global Operating Centre. Acting as first point of contact for all carriers, rectifying shipment issues.
- Utilizes SAP to perform inventory control tasks and audits, receive and assign medical equipment and solve discrepancies with patient consignments and inventory
- Manages administrative tasks including but not limited to expense reports, follow-up forms, equipment management, office supplies (ordering) and logistics and supply
- Manages all inventory against FIFO/FEFO sorting method. Collaborates with Planning Team to ensure adequate stock levels maintained to avoid therapy disruptions
- Works independently, collaborating with cross functional team members to achieve business objectives.
Fulfillment Operations Team Leader
IKEA Ottawa
03.2023 - 03.2024
- Lead and motivated a 30+ member team and oversaw goods flow operations, aligning with KPIs like "readiness at store opening" and "risk compliance."
- Orchestrated seamless integration of the supply process into retail operations, optimizing incoming loads scheduling.
- Drove lean and cost-conscious operations, encouraging effective and efficient workflows without compromising global KPIs.
- Managed various Human Resources functions including interviewing, annual reviews, performance evaluations, and disciplinary actions.
- Contributed to a safe work environment by enforcing risk and compliance procedures.
- Analyzed customer satisfaction surveys and commercial reviews, implementing strategies for continuous improvement.
Warehouse Technician/Backfill Lead
PepsiCo Foods Canada
09.2022 - 03.2023
- Managed resources to achieve targets, release orders to warehouse system for picking and routing trucks as needed.
- Maintained a clean and organized workspace, ensuring safety and health compliance.
- Supported efficient loading and unloading of bulk and small format trucks, ensuring accurate order fulfillment of products to customers
- Safely operated forklifts to assist and fulfill unloading, replenishment and cleaning duties.
- Organized warehouse storage areas to facilitate efficient receiving and order fulfillment.
- Assisted in the training and coaching of new employees, sharing expertise on best practices and safety procedures.
Group Operations Manager
Stansfeld Scott & Co. Ltd
07.2020 - 01.2022
- Orchestrated effective management of a USD$200K budget, meticulously reporting on financial performance and ensuring judicious purchasing within budgetary constraints.
- Led a dynamic team of over 20 personnel, implementing strategic people initiatives that markedly enhanced productivity and employee engagement.
- Oversaw the safety and security of 75+ employees by creating internationally compliant safety procedures that reduced accidents and incidences.
- Successfully initiated and revamped processes, resulting in a reduction of wastage and a subsequent increase in revenue.
- Executed recruitment, coaching, performance management and disciplinary action within the department, focusing on talent development and employee advancement.
- Directed comprehensive operations-related activities, overseeing inventory management, vehicular and property maintenance, and the strategic planning and coordination of daily delivery schedules.
- Designed and implemented expense reduction measures which also positively impacted the environment.
Sales Representative
Stansfeld Scott & Co. Ltd
09.2018 - 07.2020
- Conceptualized a unique approach to sales, which led to a notable increase in engagement and brand awareness.
- Collaboratively developed brand objectives with Sales and Marketing colleagues.
- Researched and observed market trends and reported on findings and recommendations.
- Supervised & Coached Sales & Promotions Assistant personnel.
Sales & Promotions Assistant
Stansfeld Scott & Co. Ltd
05.2018 - 09.2018
- Assisted the Sales Representatives in exceeding sales targets.
- Observed market trends and reported findings and recommendations to management.
- Developed strong relationships with Management across the supply chain.
- Ensured strong representation of brands within all assigned retail spaces guaranteeing maximum exposure and rotation thus optimizing revenue opportunity.
Education
Bachelor of Science - International Business Management
University of The West Indies Cavehill Campus
Bridgetown, Barbados10-2018
Skills
- Operational efficiency
- Planning and coordination
- Cross-functional communication
- Project management
- Process planning
- Logistics management
- Resource planning and scheduling
- Fleet management
- Team building
- Process improvement
- Data analysis
- Quality assurance
Certification
- Project Management Professional (PMP)
- Workplace Hazardous Materials Information Systems WHMIS (GHS)
- Transportation of Dangerous Goods (TDG)
- First Aid & CPR/AED Level C (BL)
Languages
English
Timeline
Operations Specialist
Novocure Canada
03.2024 - Current
Fulfillment Operations Team Leader
IKEA Ottawa
03.2023 - 03.2024
Warehouse Technician/Backfill Lead
PepsiCo Foods Canada
09.2022 - 03.2023
Group Operations Manager
Stansfeld Scott & Co. Ltd
07.2020 - 01.2022
Sales Representative
Stansfeld Scott & Co. Ltd
09.2018 - 07.2020
Sales & Promotions Assistant
Stansfeld Scott & Co. Ltd
05.2018 - 09.2018
Bachelor of Science - International Business Management
University of The West Indies Cavehill Campus
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