Ronald Roach
Riding Mountain,MB
Summary
Results-driven manager with expertise in operations and project management. Known for enhancing team performance and fostering strong relationships with stakeholders to drive growth and operational success.
Proven track record in enhancing operational efficiency and strategic planning, with expertise in customer relations and project management. Demonstrated ability to drive profitability and improve service delivery.
Overview
1
1
Certification
41
41
years of professional experience
Work History
Owner and Store Manager
Kativik Ltd.
Rankin Inlet, NU
11.2004 - 04.2021
- Established operational procedures to enhance efficiency and improve service delivery.
- Led strategic planning initiatives to align business objectives with market trends.
- Oversaw financial management, ensuring profitability through effective budgeting and cost control.
- Developed and implemented marketing strategies to increase brand awareness and customer engagement.
- Fostered relationships with suppliers and partners to optimize procurement processes and reduce costs.
- Mentored staff on best practices, enhancing team performance and professional growth.
- Analyzed industry trends to identify new business opportunities and drive growth initiatives.
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Completed point of sale opening and closing procedures.
- Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.
Senior Administrative Manager
Municipality of Rankin Inlet, Nunavut
Rankin Inlet
06.2000 - 10.2004
- Streamlined administrative processes to enhance operational efficiency across multiple departments.
- Led cross-functional teams to implement strategic initiatives aligning with municipal goals.
- Developed and maintained comprehensive filing systems, improving document retrieval times significantly.
- Oversaw budget planning and resource allocation to optimize departmental expenditures.
- Managed scheduling and logistics for municipal meetings, ensuring seamless communication among stakeholders.
- Evaluated employee performance through regular assessments, identifying areas for improvement and providing actionable feedback for career growth.
- Managed complex projects involving cross-functional teams, ensuring timely completion within budget constraints.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Maintained a good working relation betweenMayor, Council and Government departments and Community
Regional District Manager
Resources, Wildlife, Economic Development, Govt of Nunavut
Rankin Inlet, NU
09.1997 - 05.2000
- Led regional initiatives to enhance wildlife conservation and sustainable resource management.
- Developed strategic partnerships with local stakeholders to support economic growth and environmental stewardship.
- Oversaw program implementation, ensuring compliance with government regulations and policies.
- Mentored team members, fostering professional development and improving operational efficiency.
- Conducted comprehensive assessments of regional resources to inform policy and decision-making processes.
- Analyzed data trends to drive strategic planning and resource allocation across the region.
- Introduced efficient cost control measures throughout the region''s operations, leading to significant savings without compromising on service quality or customer satisfaction levels.
- Ensured compliance with all relevant regulations by regularly reviewing policies and procedures, minimizing legal risks.
- Streamlined communication channels within the region, enabling faster decision-making processes and more efficient problemsolving.
Manager of Trade and Investments
Government of NWT
Rankin Inlet, NU
03.1997 - 09.1997
- Led cross-departmental initiatives to enhance service delivery and operational efficiency.
- Developed and implemented strategic plans aligning with government objectives and community needs.
- Mentored junior staff, fostering professional development and enhancing team performance.
- Analyzed program effectiveness, recommending improvements based on data-driven insights.
- Facilitated stakeholder engagement sessions to gather feedback and inform policy decisions.
- Managed and motivated employees to be productive and engaged in work.
Sales and Purchasing Manager
Government of NWT
Rankin Inlet, NU
03.1996 - 02.1997
- Developed and implemented purchasing strategies to optimize supply chains and reduce costs.
- Led cross-functional teams to enhance sales performance through targeted training and process improvements.
- Negotiated contracts with suppliers to secure favorable terms and ensure consistent product availability.
- Analyzed market trends to inform purchasing decisions and adjust inventory levels accordingly.
- Streamlined procurement processes through the adoption of new technologies and best practices.
- Mentored junior staff on effective sales techniques and product knowledge, fostering team development.
- Collaborated with stakeholders to align purchasing strategies with overall organizational goals, enhancing operational efficiency.
Purchasing Agent
Government of NWT
Rankin Inlet, NU
04.1995 - 03.1996
- Negotiated contracts with suppliers to ensure competitive pricing and quality standards.
- Analyzed purchasing data to identify cost-saving opportunities and improve procurement processes.
- Collaborated with cross-functional teams to forecast inventory needs and align purchasing strategies.
- Developed and maintained vendor relationships to enhance supply chain reliability and efficiency.
- Led training sessions for new team members on procurement policies and best practices.
- Implemented e-procurement systems to streamline purchasing workflows and increase operational efficiency.
Store Manager
North West Company
Rankin Inlet, NU
03.1988 - 04.1995
Store Manager
North West Company
Pond Inlet, NU
04.1985 - 03.1988
Store Manager
North West Company
Clyde River, NU
03.1985 - 04.1986
Store Manager
North West Company
Repulse Bay, Nu
03.1984 - 02.1985
Store Manager
North West Company
Chesterfield Inlet, NU
11.1983 - 09.1984
Store Manager (Relief Manager)
North West Company
Baker Lake, NU, Portage La Loche,Sk, Patuanak, SK
07.1982 - 09.1982
- Managed daily store operations, ensuring compliance with company policies and procedures.
- Trained and supervised team members, promoting a positive work environment and enhancing customer service quality.
- Oversaw inventory management, optimizing stock levels to meet customer demand while minimizing waste.
- Implemented promotional strategies, increasing store visibility and attracting new customers.
Store Associate
North West Company
Baker Lake, NU
02.1980 - 05.1981
- Assisted customers in locating products and provided product information to enhance shopping experience.
- Operated cash register efficiently, processing transactions and ensuring accurate financial handling.
- Maintained store cleanliness and organization, creating a welcoming environment for customers.
- Stocked shelves and managed inventory levels, ensuring product availability for customer needs.
Education
High School Diploma -
Sydney Academy
Sydney Nova Scotia06-1979
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Business management
- Strategic planning
- Staff management
- Employee development
- Human resource management
Languages
English
Professional Working
Certification
- Familiar and have worked with Simple Accouting.
- Certificate in ACCPAC(Sage 300)[Timeframe]Familiar
Timeline
Owner and Store Manager
Kativik Ltd.
11.2004 - 04.2021
Senior Administrative Manager
Municipality of Rankin Inlet, Nunavut
06.2000 - 10.2004
Regional District Manager
Resources, Wildlife, Economic Development, Govt of Nunavut
09.1997 - 05.2000
Manager of Trade and Investments
Government of NWT
03.1997 - 09.1997
Sales and Purchasing Manager
Government of NWT
03.1996 - 02.1997
Purchasing Agent
Government of NWT
04.1995 - 03.1996
Store Manager
North West Company
03.1988 - 04.1995
Store Manager
North West Company
04.1985 - 03.1988
Store Manager
North West Company
03.1985 - 04.1986
Store Manager
North West Company
03.1984 - 02.1985
Store Manager
North West Company
11.1983 - 09.1984
Store Manager (Relief Manager)
North West Company
07.1982 - 09.1982
Store Associate
North West Company
02.1980 - 05.1981
High School Diploma -
Sydney Academy