Kazeem Quadri

• Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
• Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
• Trained and motivated employees to perform daily business functions.
• Increased sales by [Number]% with special displays and promotions.
• Consulted with customers to assess needs and propose optimal solutions.
• Conducted target market research to discover customer needs and analyze competitor trends.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Assisted with hiring, training and mentoring new staff members.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

• Responded to clients who have complaints, orders or require information about services.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

• Answered customer telephone calls promptly to avoid on-hold wait times.

• Offered advice and assistance to customers, paying attention to special needs or wants.

• Provided primary customer support to internal and external customers.

• Handled customer inquiries and suggestions courteously and professionally

• Interacted with customers by phone, email, or in-person to provide information.
• Maintained electronic and paper filing systems for easy retrieval of information.
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

• Work cross-functionally with sales, management and other departments to maintain effective operations.
• Oversaw reporting, documentation and recordkeeping requirements for department.
• Provided training and consulted with struggling teams to help meet monthly target goals.

• Identification and confirmation of direct transfer from client into bank account.

• Worked flexible hours across night, weekend and holiday shifts.

• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.
• Greeted visitors, answered questions and assisted with individual needs or requests.
• Assisted with event coordination and on-site support.
• Coordinated food, clothing, and household items for disadvantaged individuals and families.
• Used strong interpersonal communication skills to convey information to others.
• Communicated with staff members to stay informed about volunteer opportunities and events.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Provided administrative support to department leads to help organize events and fundraisers.
• Provided IT support by setting up and maintaining computers and other necessary technology.