Chintanben Patel
Abingdon,Sutton County
Summary
Motivated business professional bringing 12 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
12
12
years of professional experience
Work History
Store Owner and Store Manager
Hari & Esha News
Abingdon, Sutton County, UK.
01.2012 - Current
- Increased store sales by implementing effective marketing strategies and attractive merchandise displays.
- Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
- Monitored financial performance with regular budget reviews, identifying areas for cost reduction or revenue growth opportunities.
- Evaluated employee performance regularly, providing constructive feedback aimed at professional development and success in their roles.
- Conducted routine maintenance checks on store equipment to ensure operational efficiency and prevent costly repairs or replacements later on.
- Strengthened relationships with vendors to ensure reliable product deliveries while maintaining healthy business partnerships.
- Optimized product positioning within the store layout to increase visibility of key items resulting in higher sales conversions.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Education
BBA - Commerce And Business Administration
S.P University
V.v Nagar, India05.2000
Skills
- Inventory Control
- Budget Planning
- Operations Management
- Business Administration
- Sales management
- Financial Tracking
- Merchandise planning
- Store maintenance
- Performance Analysis
- Store operations
- Business Planning
- Financial Management
- Customer Service
- Strategic Planning
- Customer Relations
- Task Delegation
- Negotiation
- Start-Up Operations
- Budget Control
- Change Management
- New Business Development
- Inventory Management
- Sales Tracking
- Cost Control
- Customer Retention
- Customer Service Management
Languages
English
Full Professional
Gujarati
Native or Bilingual
Hindi
Professional Working
Timeline
Store Owner and Store Manager
Hari & Esha News
01.2012 - Current
BBA - Commerce And Business Administration
S.P University