Alen Joseph Thomas
Taber,Canada
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Long Haul Truck Driver
Genconian's Transport Inc
02.2023 - Current
- Maximized load safety by balancing, securing, and weighing products.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Verified contents of inventory loads against Bills of Lading.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Retail Store Manager
Fas Gas, Parkland
01.2021 - 02.2023
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Managed store organization, maintenance, and purchasing functions.
- Optimized store displays and appearance via strategic merchandising.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Trained team members in successful strategies to meet operational and sales targets.
Warehouse Receiver
Rona
12.2019 - 03.2021
- Unloaded pallets and deliveries and organized products in warehouse.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained accurate records of shipments, receipts and inventories for ease of tracking.
- Operated forklift and other warehouse equipment to safely move and store goods.
- Sorted and delivered materials to different work areas and staff.
Credit Management Officer
Allianz Cornhill Information Services
03.2018 - 07.2019
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained and managed customer files and databases.
Accounts Associate
Conduent Inc.
01.2017 - 02.2018
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Managed monthly reconciliation schedules for assigned accounts.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Processed bill reminders and consulted with third-party collection agency to resolve past-due customer accounts.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
Education
Master of International Business Management - International Business
St.clair College
Windsor, ON04.2021
MBA - Finance & Marketing
MG University
Kerala08.2016
Bachelor of Commerce - Computer Application
MG University
Kerala07.2014
Skills
- Team Bonding
- Customer service expert
- Issue Identification
- Good Listening Skills
- Complaint Resolution
- Call Center Operations
- Customer Support
- First Aid & CPR/AED Level C
Timeline
Long Haul Truck Driver
Genconian's Transport Inc
02.2023 - Current
Retail Store Manager
Fas Gas, Parkland
01.2021 - 02.2023
Warehouse Receiver
Rona
12.2019 - 03.2021
Credit Management Officer
Allianz Cornhill Information Services
03.2018 - 07.2019
Accounts Associate
Conduent Inc.
01.2017 - 02.2018
Master of International Business Management - International Business
St.clair College
MBA - Finance & Marketing
MG University
Bachelor of Commerce - Computer Application
MG University
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