Ankush Bihal
Brampton,ON
Summary
Excellent problem-solving skills and an unwavering commitment to customer service excellence. Devoted individual experienced in navigating city streets, providing excellent customer service, and working independently. Possesses a valid driver's license, an excellent driving record, and a reliable vehicle. Skilled in multitasking, communication, and problem-solving with a friendly and professional demeanor. Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Long Haul Truck Driver
GIFFT EXPRESS
01.2024 - Current
- Improved on-time delivery rates by efficiently planning and executing long haul truck routes.
- Transporting hazardous goods, Reefer and dry van loads.
- Inspected load security and checked for damages.
- Good ability to perform pre- and post-trip inspections and troubleshooting.
- Performing service checks on tire pressure, oil, and fluid levels, as well as minor repairs, when required.
- Streamlined loading and unloading processes, ensuring proper cargo handling and minimizing delays at pick-up and delivery points.
Driver
Voila by Sobeys
10.2023 - Current
- Maintained clean driving record and obeyed traffic laws and regulations
- Provided excellent customer service throughout delivery process
- Maintained a clean driving record with no violations or citations on file
- Communicated with customers to ensure timely and accurate deliveries
- Managed time efficiently when making multiple stops along designated routes.
Delivery Driver
Intelcom
09.2022 - 10.2023
- Completed on-time deliveries by choosing best and most efficient routes
- Delivered packages to customer doorsteps and business offices
- Maintained upbeat, positive attitude in busy, customer-focused environment
- Completed rush deliveries on tight timetables to satisfy customer needs
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries
- Worked scheduled hours as required and took on available shifts during holidays and busy periods
- Skilled at working independently and collaboratively in a team environment
- Self-motivated, with a strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Worked well in a team setting, providing support and guidance
- Worked effectively in fast-paced environments.
Security Guard
Active Security
04.2022 - 09.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations
- Secured premises and personnel by patrolling property and monitoring surveillance equipment
- Responded quickly to incidents and assessed active situations for security concerns
- Responded quickly to emergency situations to assess and deflect issues
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises
- Worked independently and collaboratively to resolve urgent issues to protect lives and property
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
Team Leader
CPGI
09.2021 - 02.2022
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards
- Supervised team members to confirm compliance with set procedures and quality requirements
- Worked with team to identify areas of improvement and devised solutions based on findings
- Built strong relationships with customers through positive attitude and attentive response
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations
- Supported creation of detailed, technical financial models to value potential acquisition targets
- Observed packing operations to verify conformance to specifications
- Delegated tasks to team members according to project requirements and employee strengths
- Provided guidance to the team on best practices for completing tasks efficiently and accurately.
Education
Graduate Certificate in Business -
St Clair College
North York, ON01.2022
Skills
- Complex Problem-Solving
- Long-haul driving
- Fuel efficiency maximization
- Hazardous Materials Handling
- Tractor-trailer driving specialist
- Traffic Laws and Regulations
- Load Balancing
- Dispatch Communication
- GPS Navigation
- Vehicle Inspection
- Team Supervision
- Mobile Patrols
Certification
- AZ license
- Security license
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Playing Cricket and football
I was a state level player in cricket.
Timeline
Long Haul Truck Driver
GIFFT EXPRESS
01.2024 - Current
Driver
Voila by Sobeys
10.2023 - Current
Delivery Driver
Intelcom
09.2022 - 10.2023
Security Guard
Active Security
04.2022 - 09.2022
Team Leader
CPGI
09.2021 - 02.2022
Graduate Certificate in Business -
St Clair College
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