Hardworking employee enthusiastic about learning the work from home outbound sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong communication, customer service, administrative, relationship-building and problem-solving abilities. Knows computer skills very well.
Overview
25
25
years of professional experience
Work History
Long Haul Truck Driver
Bill And Joyce Transportation (owner Operator)
09.2020 - 11.2022
Maintained good customer service with shippers, recievers and dispatchers.
Dropped and hooked trailers and changed configuration of equipment.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Maintained daily, legible DOT log book and submitted corresponding documents.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Maximized load safety by balancing, securing and weighing products.
Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
Contacted customers to report delayed delivery times.
Verified contents of inventory loads against Bills of Lading.
Grocery Stocker
Extra Foods
01.2020 - 09.2020
Maintained good customer service and customer skills
Checked for outdated and overripe grocery items and removed from inventory.
Checked aisles for spills to complete quick clean-up.
Assisted customers by finding items quickly to boost store satisfaction rates.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Readied items for sales floor stocking by affixing tags and preparing shelf labels.
Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
Scanned shelves and product cases to locate expired, outdated and spoiled items.
Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
Designed and constructed advertising signs to attract customers and promote sales.
Used company software to record received, counted and stored stock items.
Answered customer questions and provided detailed product information.
Greeted customers and directed to requested products.
Maintained effective team member communication.
Helped customers locate desired items and transfer oversized items to vehicles.
Taxi Cab Driver
Cal's Cab
01.2017 - 01.2020
Maintained good customer service with passengers and dispatch
Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
Stored passenger luggage and personal items with care for safety and security.
Calculated rides costs, received money and returned change.
Arrived on time to customer appointments.
Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
Upheld high standards of cleanliness, sanitation and service.
Provided mobility to assistance to disabled passengers.
Checked in with dispatch to determine schedule and planned pickups.
Answered, scheduled and responded to reservation calls at specific times and locations.
Followed road rules to protect passengers and prevent accidents.
Offered above-and-beyond service to every rider to encourage repeat business.
Obtained fares from passengers, issued change and secured cash from theft.
Controlled operation of taximeter to accurately track distances and fares.
Long Haul Truck Driver
Various Trucking Companies Over The Years
11.1997 - 09.2011
Maintained good customer service with shippers, recievers and dispatchers
Dropped and hooked trailers and changed configuration of equipment.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Maintained daily, legible DOT log book and submitted corresponding documents.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Maximized load safety by balancing, securing and weighing products.
Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
Contacted customers to report delayed delivery times.
Transported hazardous materials and oversized shipments without incident.
Verified hazardous material product descriptions and determined any discrepancies in paperwork.
Invoiced, collected monies due and settled accounts with shippers each day.
Education
Medical Specialist/paramedic - US Army Medical Field
Academy of Health And Sciences
San Antonio, Tx
06.1992
Skills
Cargo Security
CB Radio Communication
Work Logging
Material Handling Equipment
Customer Satisfaction
Inquiry Response
Delivery Documentation
Problem-Solving and Reasoning
Adaptability and Flexibility
Effective Planning
Customer Relationships
Compliance Issues
Corrective Actions
Customer Experience
Customer Retention
Timeline
Long Haul Truck Driver
Bill And Joyce Transportation (owner Operator)
09.2020 - 11.2022
Grocery Stocker
Extra Foods
01.2020 - 09.2020
Taxi Cab Driver
Cal's Cab
01.2017 - 01.2020
Long Haul Truck Driver
Various Trucking Companies Over The Years
11.1997 - 09.2011
Medical Specialist/paramedic - US Army Medical Field
Academy of Health And Sciences
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