Robert Charbonneau

• Achieved double-digit sales growth annually by implementing innovative strategies and challenging existing processes.
• Drove team performance through effective leadership and collaboration across all levels of store operations.
• Enhanced community engagement by building programs that strengthened connections between customers and brand initiatives.
• Created and operated IG page that built loyalty to brand and created excitement resulting in increased traffic into stores.
• Decreased shrink to 6.2% through close monitoring of department.
• Planned distribution and sales goals for163 store floral departments.

Led strategic planning initiatives to enhance organizational effectiveness and community impact.

Charity streamlined processes and eliminated unnecessary costs ensuring that eighty-five cents of every dollar went back into the community.

• Organized and lead number one fundraising team as well as being number one individual fundraiser two years in a row.
• Oversaw financial stewardship, enhancing transparency and accountability in resource allocation.
• Advocated for program development, fostering partnerships to expand service reach and support.
• Engaged in Believe Walk 2025 and planned fundraising activities, raising over $89,000 for our team.

• Managed inventory operations to maintain product availability and support supply chain efficiency.
• Coordinated cross-functional teams to execute promotional events, driving sales growth and brand awareness.
• Identified key trends in sales data to enhance strategic decision-making for effective merchandising and optimal product placement.
• Developed and implemented inventory management strategies to optimize sales and support retail staff.
• Implemented a Floral Dept that offered foliage plants in all 165 stores.

• Supervised daily activities within the store, ensuring strict compliance with all company policies and procedures in over 17 locations during my tenure in this position.
• Created and facilitated staff training sessions focused on enhancing team performance and customer service standards.
• Managed inventory levels, optimizing stock availability and minimizing shrinkage through effective controls.
• Analyzed sales data to identify trends, adjusting merchandising strategies to maximize revenue generation.
• Mentored assistant managers through comprehensive training initiatives, equipping them with the necessary competencies for store manager advancement.
• Facilitated communication and collaboration between store management and executive team to support strategic initiatives.