Aman Gebretnsae
Calgary,Alberta
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Shelter Worker
Hope Mission
05.2023 - 02.2024
- Ensured safety of residents by monitoring and enforcing shelter rules and protocols consistently.
- Streamlined intake process, effectively assessing new clients'' needs and determining appropriate resources.
- Addressed crisis situations with sensitivity, utilizing conflict resolution skills to maintain a safe environment for all parties involved.
Restaurant Supervisor
Kings Restaurant
09.2019 - 10.2021
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
Relief Bakery Crew Member
Grand Hub Pastries
03.2017 - 07.2021
- Reduced waste by closely monitoring product expiration dates and rotating stock as necessary.
- Assisted in the preparation of various baked goods, following recipes and adhering to strict quality standards.
- Ensured timely completion of daily tasks by prioritizing workload based on customer needs and store demands.
Education
High School Diploma -
DEMBE SEMBEL SCHOOL
Asmara, Eritrea06.2013
Skills
- Cross-cultural sensitivity
- Self-Care Practices
- Boundaries Maintenance
- Professionalism and Ethics
- De-Escalation Techniques
- Emotional awareness
Languages
English
Full Professional
Amharic
Full Professional
Tigrinya
Native or Bilingual
Timeline
Shelter Worker
Hope Mission
05.2023 - 02.2024
Restaurant Supervisor
Kings Restaurant
09.2019 - 10.2021
Relief Bakery Crew Member
Grand Hub Pastries
03.2017 - 07.2021
High School Diploma -
DEMBE SEMBEL SCHOOL
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