Summary
Overview
Work History
Education
Skills
Timeline
Certificate
Generic

Rishae Fisher

Toronto,ON

Summary

Compassionate and dedicated Personal Support Worker with extensive experience. Employed 2 years with well renowned LTC provider Extendicare and I am skilled in providing empathetic care for clients with complex needs and eager to join an establishment that I could provide daily assistance, exceptional care and well being to its clients.

Overview

6
6
years of professional experience

Work History

Personal Support Worker/Home Support Worker

Extendicare
11.2023 - Current
  • Assist clients with ADL's such as personal care, grooming, sponge baths/showers, Peri Care, light meal preparations/house keeping, ROM and dressing while observing and reporting any changes in client's health to Supervisor.
  • Provided care in Long term living home as well as Community setting.
  • Assist clients with daily living activities, promoting independence and wellbeing.
  • Maintain accurate records of patient care by completing individual client care plans and reporting to Supervisor daily, contributing to effective communication among healthcare team members.
  • Provide personalized care for clients across various needs such as Dementia, Alzheimer's and clients in Palliative care.
  • Experienced with safely operating a Mechanical Lift ensuring safe patient transfers while using proper body mechanics.
  • Observe and report any changes in clients conditions.
  • Demonstrated flexibility by adapting to changes in scheduling and client requirements.
  • Always maintain a compassionate approach even in challenging positions, ensuring to uphold the clients dignity.

Recruitment Coordinator

Canada Cartage
09.2022 - 09.2023
  • Maintained candidate records using Excel spreadsheets and updated information accurately.
  • Utilized recruitment platform Jobvite and Indeed ensuring successful onboarding for new hires.
  • First point of contact for all visitors and applicants (Drivers and Owner Operators) to the company.
  • Provided front reception duties in an extremely demanding work environment in a friendly and professional manner.
  • Adhered to laws, rules, personal data and privacy regulations.
  • Pre-screened applicants' resumes and performed criminal background checks and references.
  • Served as resource for recruitment policies, procedures, and practiced to HR,Supervisors and other staff.
  • Familiarized with immigration processes and inquires related to PR and Work Permit extensions.
  • Assisted with immigration documents such as PNP, OINP and SNIP by providing clients with employment letters and employer forms for immigration purposes.
  • Assisted Hiring Managers by preparing Job Offer letters for new hires.
  • Familiarity with relevant employment law.
  • Conducted comprehensive phone interviews to pre-screen 30+ candidates, saving time for hiring managers in the interview process.

Receptionist

Aces Auto Body and Parts
01.2021 - 02.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Answered Multi-line phone system and transferred callers to appropriate department or staff member.
  • Received parts from mechanical shops.
  • Ordered front office supplies and kept inventory of stock.
  • Proficient Written and verbal skills.
  • Provided prompt and courteous service

Key Holder/Customer Service Cashier

Jerk Jerks Seafood Grill
09.2019 - 12.2020
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Operated POS machine used for Visa, MasterCard and debit sales.
  • Maintained an orderly establishment in a professional manner.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Opened and closed establishment on a regular basis.
  • Adhered to Covid preventative guidelines by consistently sanitizing and cleaning public area during operating hours and before closing.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.

Education

Graduate Certificate - (PSW) Personal Support Worker

Medix College
Toronto, ON
08-2024

Certificate - (HSW) Home Support Worker

Extendicare
Toronto, ON
11-2023

GED -

Yorkdale Adult School
Toronto, ON
06-2009

Skills

  • Compassionate, empathetic and dedicated
  • Professional workplace skills
  • Excellent communication skills
  • Critical thinker that remains calm under pressure
  • Strong ability to build a rapport and trust with clients and families
  • Pays key attention to detail
  • Strong problem-solving abilities
  • Familiar with emergency response training such as CPR
  • Respects clients privacy, dignity and confidentiality
  • Experience with End-of-life care, Palliative care, Dementia and Alzheimer disease

Timeline

Personal Support Worker/Home Support Worker

Extendicare
11.2023 - Current

Recruitment Coordinator

Canada Cartage
09.2022 - 09.2023

Receptionist

Aces Auto Body and Parts
01.2021 - 02.2022

Key Holder/Customer Service Cashier

Jerk Jerks Seafood Grill
09.2019 - 12.2020

Graduate Certificate - (PSW) Personal Support Worker

Medix College

Certificate - (HSW) Home Support Worker

Extendicare

GED -

Yorkdale Adult School

Certificate

Smart Serve Certificate

Standard First Aid (BLS) CPR

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Rishae Fisher