Compassionate and reliable Personal Support Worker with extensive experience at ParaMed Home Health Care, enhancing client well-being through personalized care and effective communication. Skilled in medication administration and adept at fostering independence, I consistently advocate for client needs while maintaining meticulous progress documentation. Committed to delivering high-quality, empathetic support to diverse populations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Home Support Worker/Personal Support Worker
ParaMed Home Health Care
Niagara-on-the-Lake, ON
02.2025 - Current
Assist residents, seniors and children with activities of daily living.
Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
Ensured client safety by identifying potential hazards in the home environment and implementing appropriate interventions.
Assisted disabled clients to support independence and well-being.
Assisted clients with mobility issues, ensuring safe transfers and ambulation around the home.
Managed household tasks such as cleaning, laundry, meal preparation, and grocery shopping to maintain a clean and organized living environment for clients.
Provided emotional support during difficult times by actively listening and empathizing with clients'' experiences.
Maintained accurate documentation of care provided, changes in condition, and communication with healthcare providers for continuity of care purposes.
Improved independence and quality of life for clients through assistance with daily living tasks.
Monitored vital signs and reported health concerns to healthcare professionals in a timely manner.
Advocated for client needs and preferences in care planning discussions, ensuring their voices were heard and respected.
Supported physical wellness by assisting clients with exercise routines or therapeutic movement under the guidance of healthcare professionals.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Relief Facilitator
Head Injury Rehabilitation Ontario
St. Catharines, ON
02.2025 - Current
Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
Increased participant engagement by incorporating interactive activities and group discussions into sessions.
Identified areas in need of improvement and implemented solutions.
Promoted continuous learning within the organization by sharing best practices and lessons learned from various facilitation experiences.
Contributed to improved team performance by facilitating workshops on communication, collaboration, and problem-solving techniques.
Improved client satisfaction by tailoring facilitation techniques to meet diverse group needs.
Streamlined event planning processes, resulting in smoother operations and positive participant feedback.
Enhanced learning outcomes with integration of multimedia tools and interactive exercises.
Personal Support Worker
Cerne Staffing
Toronto, ON
05.2024 - 01.2025
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted clients with daily living activities, promoting independence and wellbeing.
Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Enhanced patient comfort by providing compassionate and attentive personal care.
Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Provided safe mobility support to help patients move around personal and public spaces.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Facilitated mobility assistance for patients requiring help with transfers or ambulation.
Registered Nurse
Ghana Prison Service
Ankaful-Cape Coast, Ghana
12.2016 - 03.2024
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Education
Bachelor of Science - Nursing
Niagara College
Welland, ON
12-2024
Bachelor of Science - Nursing
Ankaful Psychiatric Nurses Training College
Cape Coast, Ghana
04-2014
Skills
Reliability and punctuality
Adaptable to change
Progress documentation
Respect for privacy
Behavior redirection
Personal hygiene assistance
Patient care
Meal preparation
Medication administration
First aid and safety
Compassionate client care
Client safety and first aid
Languages
English
Full Professional
Akan, Twi
Native or Bilingual
Spanish
Elementary
Certification
The Ontario Human Right Code and the Accessibility for Ontarians with Disabilities Act (AODA).
Initial Crisis Intervention Training.
Adult/Child/Infant CPR & First Aid & AED.
Gentle Persuasive Approaches in Dementia Care (GPA).
Niagara College Dementia Experience.
Developing Empathy for the Lived Experience of Psychiatric Disability: A Simulation of Hearing Distressing Voices.
<ul><li>I done my personal support worker placement in long term. There I maintained a good communication with my clients and my observation skills makes me unique in my job. I gain an experience in working with the old people, dementia patients, and palliative care patient.</li><li>It is really one the best time where I learned to correct my mistakes and, I updated my knowledge in many ways. I worked in a team where we get enough training from the experienced Senior Personal Support Workers.</li><li>Participated in team meetings to discuss patient status and plan for future care needs.</li><li>Encouraged client independence through teaching self-care activities such as eating, grooming and mobility exercises.</li><li>Personal support worker (student placement)</li></ul> at King nursing home LTD<ul><li>I done my personal support worker placement in long term. There I maintained a good communication with my clients and my observation skills makes me unique in my job. I gain an experience in working with the old people, dementia patients, and palliative care patient.</li><li>It is really one the best time where I learned to correct my mistakes and, I updated my knowledge in many ways. I worked in a team where we get enough training from the experienced Senior Personal Support Workers.</li><li>Participated in team meetings to discuss patient status and plan for future care needs.</li><li>Encouraged client independence through teaching self-care activities such as eating, grooming and mobility exercises.</li><li>Personal support worker (student placement)</li></ul> at King nursing home LTD
Personal Support Worker, Home Support Worker, Sitter/Companion at GEM Health Care ServicesPersonal Support Worker, Home Support Worker, Sitter/Companion at GEM Health Care Services