Rippendeep Kaur
Winnipeg,CA
Summary
Highly motivated, specializing in troubleshooting, problem-solving, and quality assurance. Proven track record of meeting production goals and exceeding customer expectations. Excellent communication, organizational and multitasking skills, with the ability to work independently or in a team environment.
Overview
2
2
years of professional experience
Work History
Sales Associate
SM Doors and Molding Ltd
05.2024 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Engaged with customers to build rapport and loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Customer Service Representative
The Brick
05.2024 - Current
- Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts.
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Customer Service Representative
The Brick
11.2022 - 04.2024
Education
Bachelor of Science - Biological Sciences
University of Winnipeg
Winnipeg, MBSkills
- Goal-Oriented
- Problem-solving aptitude
- Time Management
- Exceptional customer service
- POS System Operation
- Adaptability and Flexibility
- Effective Communication
- Reliability
References
References available upon request
Timeline
Sales Associate
SM Doors and Molding Ltd
05.2024 - Current
Customer Service Representative
The Brick
05.2024 - Current
Customer Service Representative
The Brick
11.2022 - 04.2024
Bachelor of Science - Biological Sciences
University of Winnipeg
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