Anesu Sithole

• Helped customers find specific products, answered questions, and offered product advice.
• Quickly
• Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
• Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
• handle cashier tasks assisting customers with purchases and returns while experiencing great customer service
• Pre-ticketing clothing supplies.
• making sure the store is neat and tidy
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Participated in team meetings and training sessions.
• Demonstrated knowledge of store products and services.
• Tracked inventory levels throughout the day and restocked items as needed.
• Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.

• Company Overview: Vehicle Dealership
• Leads Prospecting
• I Started one of the leading online car selling business in Zimbabwe on multiple social media platforms.
• Networked with multiple prominent and successful car dealerships in Harare and acquired very important market knowledge.
• Grew organic following on social media platforms with Instagram grossing thousands of followers.
• Managed to network with top business people in Zimbabwe including government officials and high net worth clients which some became loyal customers till date.
• Sold multiple vehicles on commission basis and managed to make my first vehicle purchase within the first 3 months of Operation. All while learning how to improve my skills and customer interactions.
• Broad knowledge of vehicle importation procedures, government taxing and duty payments as well as delivery processes.
• Experience in Change of ownership agreements and legal documentation procedures.
• Good relationship with vehicle inspection department.
• Knowledge in Vehicle trade in and monthly payment plans procedures.
• Technical skills on Online based marketing and advertisement, growing an active customer base.
• Customer relationships and engagement skills.
• Maintaining good supplier relationships.
• Recruitment of salesmen on commission basis.
• Worked effectively in fast-paced environments and coping with customer specific vehicle demands in short timeframes.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours across night, weekend, and holidays.
• Built an effective marketing and sales strategy to successfully drive growth.
• Identified market trends and opportunities for growth, leveraging data-driven insights to drive business decisions.
• Vehicle Dealership

Redline Auto dealership was a business venture I jumped onto to combine my passion for vehicles and knowledge with, blended in with my ability to make sales from my previous jobs and passion for performance driven business ventures. With support from family and friends, I decided to dive into this venture, which to this day has contributed a lot towards my sales skills.

• Communicated product features, advantages, and benefits to customers.
• Utilized persuasive communication techniques to close deals quickly and efficiently.
• Developed and maintained strong customer relationships and networks within designated sales territory/Turf.
• Developed strong abilities in managing client objections, establishing rapport, and identifying different client types-such as amiable, driver, expressive, and analytical-and tailoring my approach accordingly.
• Sharpened my sales techniques, including creating urgency and leveraging social proof.
• Interacting with diverse individuals has also strengthened my resilience to rejection and fostered self-reflection.
• Consistently met or exceeded monthly sales targets set by management.
• Ensured accuracy of orders placed by customers before processing them.
• Demonstrated excellent communication, interpersonal, and customer service skills.
• Handled client orders with high precision and efficiency within a brief timeframe.
• Engaged in customer support by responding to phone inquiries from clients seeking assistance with product comprehension and equipment usage.
• Built strong customer relationships by allowing them the reassurance of being able to call me at any point if they needed assistance.
• I built a strong, resilient mindset through the hundreds of different personalities I encountered over my time working as a door-to-door representative.
• product knowledge skills being one of the biggest aspects of this job, I managed to adapt quickly and shift my knowledge of the product into adaptability towards negotiations and how best to come to a compromise with all potential clients.

• Company Overview: Sustainable Alternative power solutions and Construction.
• Administration work- writing minutes to meetings, writing scripts and for the daily duties of the Administration team.
• Attending to clients and submitting reports for end of month review.
• Filing of client notes, replying, and writing emails, answering calls, booking appointments.
• Search of new potential clients.
• Management of primary supplier relationships.
• Development of pricing strategies and monitoring market trends to maximize market share as we faced multiple competitors who worked with the same products such as solar panels and generators.
• Improving customer interactions by actively engaging in deliveries of generators and day to day business activities such as servicing and solar installations.
• Sales quotations and invoicing for clients who wished to purchase products.
• Regular client checkup for product feedback and when their generators were due for servicing.
• Regulation of tax payouts with the accounts department based on weekly and monthly reconciliations.
• Promote and sell our products on online platforms.
• Actively creating marketing presence in the market through multiple platforms (Facebook, Instagram, LinkedIn, TikTok, twitter etc.).
• Active involvement in learning accounting roles, such as tax clearance and Zimbabwe Revenue Authority tax clearance procedures.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building whenever possible.
• Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
• Developed and maintained a comprehensive understanding of products, services, and competitors to enhance sales presentations and market performance for our generators and other products.
• Sustainable Alternative power solutions

Prismatic Services as a family owned business, I managed to shadow and take up multiple roles and positions during my period of employment. I started off as a sales clerk and representative, and then within months, I was able to shadow and take up positions that gave me exposure to the operating workspace. My period of employment at this firm further motivated my drive toward entrepreneurship.

• Duties- answering calls, running office errands, helping parents by the reception, organizing files, record keeping, printing and photocopying of learning material and other administrative work.
• Answered incoming calls promptly providing accurate information in a courteous manner.
• Planned, coordinated and organized meetings and events for senior staff members.
• Procured and inventoried all office and maintenance supplies.