RIDWAN MAHMUD RAIYAN
Scarborough,ON
Summary
Passionate, dynamic and result driven professional person with strong communication and interpersonal skills with ability to work under pressure.
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and good success rate in satisfying sales objectives & customers.
Overview
3
3
years of professional experience
Work History
Certified Sales Advisor
Best Buy
Toronto, Ontario
10.2024 - 12.2024
- Sold over 2,000 Best Buy Protection Plans (BBPP) during the peak sales period, exceeding targets.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Helped maintain a clean & organized department, ensuring products were well-stocked.
- Generated 7,000-15,000 in product sales, contributing to overall sales revenue in less than than 2 months.
- Assisted with pricing audits to ensure accuracy.
- Worked closely with team members to meet sales goals & maintain a positive w environment.
- Received positive customer feedback for excellent service and product knowledge.
Sales Associate
RONA
Toronto, ON
09.2022 - 09.2024
- Worked with fellow sales team members to achieve group targets.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered incoming telephone calls to provide store, products and services information.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Used technology resources to assist customers in locating and selecting items.
High School Student Tutor
Private House Tutoring
Uttara, Dhaka, Bangladesh, Dhaka
10.2021 - 07.2022
- Helped students review and understand previous lessons to make connection with new lesson.
- Utilized positive reinforcement techniques to encourage and motivate students.
- Assisted students in finding useful study methods to enhance academic performance.
- Utilized listening and questioning strategies to diagnose student needs and monitor progress.
Education
BBA - Marketing
Algoma University
Brampton, ON09.2026
Skills
- Team player
- Conflict Management
- Listening Skills
- Verbal/Written Communication
- Reading Comprehension Skills
- Time Management
- Customer Service
- Retail Store Operations
- Customer Service-Oriented
- Negotiation Tactics
- Reliable and Punctual
- Relationship building
- Active listening
- Client engagement
- Market research
- Customer service
Languages
English
Full Professional
Bengali
Native/ Bilingual
Timeline
Certified Sales Advisor
Best Buy
10.2024 - 12.2024
Sales Associate
RONA
09.2022 - 09.2024
High School Student Tutor
Private House Tutoring
10.2021 - 07.2022
BBA - Marketing
Algoma University
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