Dylan Manson
Nanaimo,Canada
Summary
Having experience in industrial work, I have been able to obtain various skills including good time management, organization, and effective communication. The skills I have gained add excellent value to me as an employee. You may appreciate that I am punctual, detail oriented, and adaptable. Having worked in a variety of team environments, such as wood chipping, painting, semi truck detailing, and child care, I am an exceptional team player but can also complete tasks individually if required.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Sales Advisor
Best Buy Inc
10.2023 - Current
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Demonstrated features, answered questions and offered solutions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Contributed to team objectives in fast-paced environment.
Overnight Stocker
Rona
01.2022 - 12.2022
- Experience on manual pallet jack
- Stock truck deliveries
- Wrapped pallets
- Ensured items were in correct place
Detailing - Troy Lines- Detailing/Painting
Troy Lines
01.2019 - 01.2021
- Loaded, unloading and moving products, materials and goods manually to and from storage, warehouses, trailers, trucks etc
- Properly and safely lifted big/heavy materials
- Worked with my employees to keep our shop clean, organized, and safe at the end of every shift
- Followed safety regulation
- Followed daily maintenance schedules to keep all equipment neat, clean, and in proper working order
- Made sure to work fast and safely in a loud and productive environment to ensure tasks were done on time
Wood Chipping
Adept Tree service
01.2018 - 12.2018
- Safety training on industrial machine
- Using industrial wood chipper
- Heavy lifting up to 50 Pounds
Education
Graduated -
Nanaimo District Secondary school
Nanaimo, BC01.2022
Skills
Sales experience
Customer service experience
Brand Awareness
Building rapport
Product and service knowledge
Cash Handling
Teamwork and Collaboration
Multitasking Abilities
Processing payments
Active Listening
Time Management
Certification
- Violence and Harassment Prevention Training, 2018
- Babysitting Course, 2016
- Basic first aid, 2016
Accomplishments
- US national lacrosse all star, 2016
- Team BC award, 2017-2021
- All Canada team, 2019
- Assistant captain for Nanaimo timbermen lacrosse team, 2021
- Captain of Fusion West lacrosse team, 2022
Volunteer Experience
- Coached U11 raiders lacrosse team, 2019-2021
- Bottle drives, 2010-current
- Volunteered at fusion west lacrosse camp as team leader/coach, 2021
References
- Erin, School Counselor, (250)-714-8308
- Troy Lines, (250)-619-2075
Timeline
Certified Sales Advisor
Best Buy Inc
10.2023 - Current
Overnight Stocker
Rona
01.2022 - 12.2022
Detailing - Troy Lines- Detailing/Painting
Troy Lines
01.2019 - 01.2021
Wood Chipping
Adept Tree service
01.2018 - 12.2018
Graduated -
Nanaimo District Secondary school
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