Richa Patel
Winnipeg
Summary
Compassionate professional in the healthcare rehabilitation sector, highly productive and efficient in task completion. Skilled in patient mobility enhancement, exercise programming, and adaptive techniques for improved daily living. Excel at communication, empathy, and teamwork to foster positive outcomes in patient care.
Overview
3
3
years of professional experience
Work History
Assistant Cafe Manager
Old Firehall Confectionary
Kleinberg
03.2024 - 02.2025
- Established positive relationships with customers through exceptional customer service practices
- Complied with cafe standards to drive safety, customer communications, and store operations
- Kept accurate records in compliance with sanitation and food service requirements
- Managed cafe inventory levels by following ordering practices
- Utilized excellent organizational abilities to balance multiple tasks simultaneously while meeting tight deadlines
- Provided guidance and support to employees in order to ensure efficient service delivery.
Cashier & Cafe Worker
Dairy Queen
Vaughn
06.2023 - 01.2024
- Greeted customers entering the store and responded promptly to customer needs
- Built relationships with customers to encourage repeat business
- Icing, decorating, labeling, maintaining the products (Cake, ice cream products)
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Identified and resolved discrepancies and errors in customer accounts
- Trained new team members in cash register operation, stock procedures, and customer services.
Physiotherapy Assistant
CHARUSAT University
Anand
01.2022 - 12.2022
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability
- Monitored patient progress and adapted treatment plans to reflect changes
- Improved patient mobility using passive and active therapeutic exercises
- Educated families and caregivers on treatment programs for improved at-home support
- Maintained care continuity through multidisciplinary teamwork and collaboration
- Provided mobility support during patient transfers and ambulation, limiting further damage
- Implemented patient safety protocols and infection control practices for hygienic, compliant care
- Answered questions from patients about proper form when performing exercise routines at home.
Education
Healthcare Administration & Service Management
Conestoga College
Ontario08-2024
Bachelors of Physiotherapy -
CHARUSAT University
Gujarat01-2022
Skills
- Customer service
- Communication skills
- Time management
- Computer literacy
- Leadership
- Physical examinations
- Teamwork
- Flexible schedule
- Quality Assurance/Quality Control
- Organizational Skills
- Stress management
- Reliable
- Health information systems
- Patient management
Languages
English
Professional
Hindi
Professional
Gujarati
Professional
Affiliations
Engaged in a variety of interactive and therapeutic activities as a Physiotherapy Assistant, including leading group dance sessions, organizing singing circles, and facilitating mobility-enhancing games. These creative and joyful approaches promote physical health, emotional well-being, and client-social connection. Passionate about blending fun with function to inspire active lifestyles and support holistic rehabilitation.
Timeline
Assistant Cafe Manager
Old Firehall Confectionary
03.2024 - 02.2025
Cashier & Cafe Worker
Dairy Queen
06.2023 - 01.2024
Physiotherapy Assistant
CHARUSAT University
01.2022 - 12.2022
Healthcare Administration & Service Management
Conestoga College
Bachelors of Physiotherapy -
CHARUSAT University
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