RHIANNA DOERFLINGER
Lancaster,CA
Summary
Exceptional customer service representative with strong background in cash handling and customer service. Known for reliability in managing transactions and maintaining balanced cash drawers. Valued team player with focus on achieving results and adapting to changing needs. Skilled in operating POS systems and providing exceptional customer service.
Overview
11
11
years of professional experience
Work History
Heat-set Operator
Shaw Industries
02.2024 - 07.2024
- Operated heat set equipment, ensuring consistent quality and production efficiency.
- Monitored production processes, identifying and resolving issues to minimize downtime.
- Trained new operators on machinery use and safety protocols to enhance team performance.
- Conducted routine maintenance on heat set machines to maintain optimal functionality.
Box Room Operator
Pilgrim Pride
07.2023 - 02.2024
- Operated machinery to enhance production efficiency and maintain safety standards.
- Monitored equipment performance, identifying issues and conducting timely repairs.
- Coordinated workflow among team members to optimize operational processes.
- Trained new operators on machinery operation and safety protocols.
SUPERVISION AIDE
Nancy Cory Elementary School
04.2018 - 05.2021
- - Successfully supervised & assisted large groups of children alone
- - Stayed on feet & constantly moving with constant & with extreme attentiveness
- - Moved & acted quickly to avoid altercations and/or danger
- - Successfully guided children through problem solving & tension
- - Worked as a group to host & chaperone events
- - Assisted in cleaning & santizing cafeteria while simultaneously supervising & assisting children
- - Affectively & efficiently operated copy machine
- - Confidently & effectively took phone calls for front office to provide information to parents
- - Successfully assisted in operation of schools “Grab n Go” lunch program
- - Successfully & safely crossed children across crosswalks before & after school
Sales Associate
Kay Jewelers
06.2016 - 10.2017
- - Provided a welcoming environment for valued customers
- - Successfully operated register & system
- - Attended training to gain higher knowledge on merchandise in order to provide deeper understanding & close sales
- - Took initiative to promote shop & sales
- - Closed sales with big numbers
- - Successfully hit monthly quotas
- - Successfully closed shop
SANDWICH ARTIST
Subway
03.2014 - 06.2015
- - Provided safe, welcoming, & clean environment for valued customers
- - Successfully & efficiently opened shop by self
- - Assisted in training of new employees
- - Operated shop alone
- - Successfully operated cash register & system
- - Kept up with safety guidelines, applying expiration dates to perishable items, checking them daily, & discarding/replacing as needed
- - Affectively cleaned & sanitized work station, lobby, surfaces, dishes, & utensils
- - Successfully operated oven when cooking breads & cookies
- - Chopped & prepped vegetables
TEAM MEMBER
Taco Bell
08.2013 - 02.2014
- - Provided a clean, welcoming, & functioning environment for valued customers
- - Cleaned, sanitized, & properly stored utensils
- - Successfully & fluidly operated drive thru & front counter cash registers & systems simultaneously
Education
High School Diploma -
Enumclaw Sr. High School
Enumclaw07.2013
Diploma - Cosmetology
Lancaster Beauty School
Lancaster11-2025
Skills
- Issue resolution
- Workflow coordination
- Multitasking capacity
- Problem-solving
Timeline
Heat-set Operator
Shaw Industries
02.2024 - 07.2024
Box Room Operator
Pilgrim Pride
07.2023 - 02.2024
SUPERVISION AIDE
Nancy Cory Elementary School
04.2018 - 05.2021
Sales Associate
Kay Jewelers
06.2016 - 10.2017
SANDWICH ARTIST
Subway
03.2014 - 06.2015
TEAM MEMBER
Taco Bell
08.2013 - 02.2014
High School Diploma -
Enumclaw Sr. High School
Diploma - Cosmetology
Lancaster Beauty School