Versatile professional with a background in customer service and sales. Demonstrates adaptability to change and complex problem-solving skills. Committed to enhancing customer satisfaction and driving operational efficiency.
Overview
7
7
years of professional experience
Work History
Casino Dealer
Great Canadian
2023.02 - Current
Dealt various casino games, ensuring adherence to rules and regulations.
Provided exceptional customer service, fostering positive player experiences.
Managed high-stress situations calmly, resolving disputes between players when necessary while preserving game flow.
Barista
Starbucks
2022.09 - 2023.04
Prepared high-quality beverages following standardized recipes and customer preferences.
Provided exceptional customer service, ensuring positive experiences and prompt resolution of issues.
Collaborated with team members to optimize workflow during busy periods, enhancing efficiency.
Tire Technician
Kal Tire
2022.10 - 2022.12
Operated tire mounting and balancing equipment to ensure optimal performance and safety standards.
Implemented safety protocols for handling tools and equipment, reducing workplace hazards significantly.
Sales Representative
EmWay
2019.05 - 2021.08
Developed and maintained strong client relationships to drive sales growth and customer loyalty.
Conducted market research to identify trends and opportunities for product promotion.
Collaborated with cross-functional teams to enhance customer service and streamline sales processes.
Trained and mentored junior sales representatives on effective selling techniques and product knowledge.