Rebal Turjoman
Montreal,QC
Summary
Diligent healthcare worker focused on providing optimal support to colleagues and patients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Empathetic, organized and friendly with excellent interpersonal skills. Passionate about maintaining a safety culture that is responsive to quality improvement initiatives.
Overview
11
11
years of professional experience
Work History
Emergency Department Unit Care Coordinator
Jewish General Hospital
07.2020 - Current
- Coordinated communication in one of busiest emergency departments in Quebec and organize documentation regarding department activity and patient records; provided staff support and direct unit phone calls as appropriate.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Facilitated outpatient appointments and transportation for patients, streamlining access to essential medical as well as social services.
- Screened abnormal culture results for discharged patients and working with discharge planning and physicians to contact patients who need to return to hospital to receive appropriate care.
- Coordinated with other healthcare institutions and with emergency medical services as needed to arrange safe transfers according to available bed capacity and ensure continuity of care for patients.
RISE Program Ambassador
Apathy Is Boring
01.2023 - 06.2023
- Developed mental health support strategy and community outreach program for individuals impacted by isolation due to COVID-19 pandemic, which was attended by around 40 people.
- Collaborated with 6 different prominent local non-governmental organizations to share resources and raise awareness on services available to youth
- Received Project Management training to enhance skills, knowledge, and overall effectiveness in taking ideas from inception stage through grant funding then planning, logistics, and outreach.
Research Assistant
Jewish General Hospital: Emergency Department
01.2021 - 05.2022
- Performed meticulous retrospective chart review for Canadian COVID-19 Emergency Department Response Project to screen patients tested for COVID according to outlined inclusion and exclusion criteria
- Enhanced research quality by collecting and analyzing data scattered across different sources and creating reliable database on REDCap for future research questions.
- Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
Medical Scribe
ScribeCanada
01.2021 - 03.2022
- Enhanced patient care by diligently transcribing physician-patient interactions during medical examinations.
- Improved clinical efficiency by maintaining accurate and up-to-date electronic health records for each patient encounter which can average around 20 patients per shift.
- Supported physicians with comprehensive chart documentation , assisting in reduction of administrative burden.
- Facilitated effective communication between healthcare providers by accurately recording diagnostic test results and treatment plans.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Advanced understanding of complex medical terminology through consistent application in daily tasks, ensuring accuracy in all written communications.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
Population Health Special Projects and Medical Assistant
Good Neighbor Health Clinic
02.2019 - 08.2019
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Contributed to positive health outcomes by educating vulnerable patient populations on preventative measures, accessible resources in their area, treatment plans, and follow-up care instructions.
- Coordinated patient referrals to specialists or other healthcare providers at Dartmouth Hitchcock Medical Complex as needed for comprehensive care management plans.
- Met regularly with multidisciplinary team of professionals on patient safety and quality committee and worked on improvement projects.
Apprentice Innovator
WISH, World Innovation Summit For Health
02.2015 - 06.2017
- Selected for apprenticeship program to learn about challenges in field and help organizing health initiatives locally in Qatar and internationally.
- Wrote and presented proposal to acquire necessary funding and liaised with 3 different institutions to collaborate on a condensed multidisciplinary curriculum on systems thinking, process improvement, and patient safety for more than 40 medical and nursing students.
- Lead a teaching session and discussion on cultural contexts that could impact patient care and outcomes.
Research Student
Weill Cornell Medicine Cardiovascular Disease Lab
03.2015 - 01.2016
- WCM-Q PI: Charbel Abi Khalil, MD, PhD, FESC, Assistant Professor of Medicine
- Performed patient recruitment and follow-up; conducted data collection, phenotyping, and data analysis.
- Worked on carefully cultivating cardiomyocyte, endothelial cell, and fibroblast cultures with high yields in a lab setting.
- Effectively ran cell proliferation assays, migration assays, and tube formation assays.
- Ensured adherence to ethical standards throughout all stages of research activity, protecting participant confidentiality and maintaining integrity in findings reporting.
- Continuously updated knowledge base by attending workshops and seminars relevant to specific areas within discipline.
Peer Consultant Trainer
Virginia Commonwealth University
01.2013 - 01.2016
- Conducted orientations and training workshops for 5tutors, helped organize writing center projects, and tutored students in academic writing.
- Expanded reach of support services, successfully promoting Peer Consultant program across campus.
- Evaluated student progress regularly, adjusting approach as needed to ensure continued success.
Education
Master of Science - Healthcare Research
The Dartmouth Institute (TDI)
New Hampshire, USA06.2018
M.D. - Medicine
Weill Cornell Medicine
Doha, Qatar05.2017
Skills
- Healthcare knowledge and experience in multiple electronic health records systems (EPIC, Cerner, Allscripts, etc)
- Advanced Biostatistics and Epidemiology knowledge with experience in quantitative and qualitative analysis (STATA, R, QI Macros, PDSA cycles, Lean Six Sigma)
- Multidisciplinary team collaboration and effective at communication
- Adaptability and flexibility under high stress work environments and navigating conflict
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
French
Limited Working
Timeline
RISE Program Ambassador
Apathy Is Boring
01.2023 - 06.2023
Research Assistant
Jewish General Hospital: Emergency Department
01.2021 - 05.2022
Medical Scribe
ScribeCanada
01.2021 - 03.2022
Emergency Department Unit Care Coordinator
Jewish General Hospital
07.2020 - Current
Population Health Special Projects and Medical Assistant
Good Neighbor Health Clinic
02.2019 - 08.2019
Research Student
Weill Cornell Medicine Cardiovascular Disease Lab
03.2015 - 01.2016
Apprentice Innovator
WISH, World Innovation Summit For Health
02.2015 - 06.2017
Peer Consultant Trainer
Virginia Commonwealth University
01.2013 - 01.2016
Master of Science - Healthcare Research
The Dartmouth Institute (TDI)
M.D. - Medicine
Weill Cornell Medicine
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