Alonso Gabriel
Red Deer
Summary
Committed to delivering results in alignment with company values, mission and vision
Overview
12
12
years of professional experience
Work History
Supervisor/Baker
Tim Hortons
Red Deer, AB
12.2023 - Current
- Oversaw daily operations of the store, ensuring smooth workflow and timely completion of tasks.
- Mentored new staff members in food handling, baking, and restaurant operations
- Implemented and adhered to safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing,
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
- Trained and supervised new employees on bakery operations and procedures.
- Maintained cleanliness and organization in baking area, meeting health and safety standards.
Manager
G-LOUNGE TEA & CAFE
Alabang, Muntinlupa City, PH
03.2021 - 04.2021
- Provide instructions to employees as required
- Prepare and execute business strategies
- Assess cost and reward against the budget for long term
- Develop strategic advice to help the business
- Establish policies and guidelines
- Maximized performance by monitoring daily activities and mentoring team members.
Barista/Trainor/Assistant Supervisor/Supervisor
CMDD BUKO BAR
Ayala Avenue, Makati City, PH
05.2013 - 06.2020
- Led and managed multi-store operations team across 5+ locations/ branches
- Maintained a clean and organized workspace for optimal productivity and safety.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Managed efficiently tasks and delegated responsibilities among team members.
- Oversaw staff scheduling and workforce planning
- Evaluated performance, identified areas for improvement, and coached staff
- Resolved conflicts and addressed employee concerns
Education
AMA Computer Learning Center
Alabang, Muntinlupa City01.2012
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Thoburn Memorial Academy
Sanchez Mira, Cagayan Valley01.2009
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Masisit Elementary School
Masisit Sanchez Mira, Cagayan Valley01.2005
Skills
- Effective communication abilities
- Strong team-oriented leadership
- Organizational proficiency
- Organizational time strategies
Languages
English
Timeline
Supervisor/Baker
Tim Hortons
12.2023 - Current
Manager
G-LOUNGE TEA & CAFE
03.2021 - 04.2021
Barista/Trainor/Assistant Supervisor/Supervisor
CMDD BUKO BAR
05.2013 - 06.2020
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Thoburn Memorial Academy
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Masisit Elementary School
AMA Computer Learning Center