Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faye Goode

Sydney

Summary

Experienced with maintaining clean and orderly spaces. Utilizes effective cleaning techniques and tools to ensure high sanitation standards. Knowledge of safety protocols and efficient cleaning methods to enhance overall environment quality.

Overview

40
40
years of professional experience

Work History

Supervisor/Baker

Tim Hortons, Hammonds Plain
06.2010 - 07.2022
  • Increased customer satisfaction by consistently delivering high-quality baked goods and maintaining a clean, organized work environment.
  • Managed training, disciplining and motivating employees.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Trained and supervised new employees on bakery operations and procedures.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Cashier/Baker

Tim Hortons, Sydney River Location
04.2007 - 06.2010
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Worked with other associates to support cashiers and management needs.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
  • Produced consistently high-quality baked goods for customers.

Assistant Manager

Jaspers, Sydney River Location
06.2002 - 04.2007
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Cook

Jaspers, Mayflower Mall Location
03.1982 - 05.2002
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

GED -

Sydney Academy
Sydney, NS
06-1973

Skills

  • Catering experience
  • Workplace safety
  • Food safety
  • Sanitation standards
  • Menu planning
  • Customer service
  • Team player
  • Time management
  • Multitasking and organization
  • Maintaining a clean work area
  • Clean Bathrooms, Mop and sweep all areas
  • Opening and closing duties
  • Management

Timeline

Supervisor/Baker

Tim Hortons, Hammonds Plain
06.2010 - 07.2022

Cashier/Baker

Tim Hortons, Sydney River Location
04.2007 - 06.2010

Assistant Manager

Jaspers, Sydney River Location
06.2002 - 04.2007

Cook

Jaspers, Mayflower Mall Location
03.1982 - 05.2002

GED -

Sydney Academy

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Faye Goode