Reilly James
Edmonton,AB
Summary
Community-focused professional with background in volunteer initiatives, contributing to meaningful projects that enhance community well-being. Known for effective teamwork and adaptability in dynamic environments. Reliable and committed to fostering positive outcomes through collaborative efforts.
Overview
13
13
years of professional experience
Work History
Licensed Optician
Sturgeon Vision Centre
01.2020 - Current
- Exceeded sales targets consistently by utilizing excellent communication skills and product knowledge expertise when assisting customers.
- Enhanced customer satisfaction by providing personalized optical care and recommending suitable products.
- Resolved customer complaints professionally and effectively to maintain positive client relationships.
- Built rapport with clients through attentive listening skills and genuine interest in their vision needs.
- Performed pre-testing procedures, enabling optometrists to focus on comprehensive examinations and personalized recommendations.
- Ensured outstanding care for individuals aged 6 months to over 100 years.
Optician Assistant
Second Specs
06.2018 - 12.2019
- Assisted patients with proper lens care and maintenance, prolonging the life of their eyewear products.
- Improved patient satisfaction by providing attentive and knowledgeable assistance in frame selection and fitting.
Volunteer
SAIF (Stop Abuse in Families)
02.2012 - 02.2016
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Supported development and execution of charity campaign strategies.
Education
Bachelor of Arts -
Macewan University
Edmonton, ABBachelor of Arts - Criminology
University of Alberta
Edmonton, AB12-2026
No Degree - Optical Sciences
Northern Alberta Institute of Technology
Edmonton, AB05-2022
Skills
- Customer service
- Critical thinking
- Problem resolution
- Relationship building
- Positive attitude
- Teamwork and collaboration
- Event setup
- Community outreach
Languages
English
Timeline
Licensed Optician
Sturgeon Vision Centre
01.2020 - Current
Optician Assistant
Second Specs
06.2018 - 12.2019
Volunteer
SAIF (Stop Abuse in Families)
02.2012 - 02.2016
Bachelor of Arts -
Macewan University
Bachelor of Arts - Criminology
University of Alberta
No Degree - Optical Sciences
Northern Alberta Institute of Technology
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