Shikha Thakur
Grande Prairie,AB
Summary
Positive and upbeat dispensing optician proficient in different types of glasses. Accomplished helping customers select corrective lens that meet unique needs. Bringing years of experience and extensive expertise in the field.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Licensed Optician
Second Specs
Grande Prairie, Alberta
07.2021 - Current
- Checking the lens prescription, markings, and edging them to fit into the eyeglasses.
- Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
- Documented customer prescriptions, wrote detailed work orders, and collected payments.
- Supervised and contributed to the training of new employees.
- Recommended specific lenses, coatings and frames to suit individual client needs.
- Adjusted eyewear for proper fit and comfort level.
- Ordered stock from suppliers based on customer orders.
- I pulled patient insurance information and placed orders for corrective lenses.
- Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
- Instructed customers on methods for adapting to glasses, proper wear and necessary care.
- Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
- Maintained accurate records of all transactions in computer system.
- Inspected completed eyeglasses to ensure accuracy before releasing them to patients.
Education
Opticial Sciences-eyeglasses - Optician
Northern Alberta Institute of Technology
Edmonton, AB06-2024
Skills
- Lens fitting
- Customer measurements
- Eyewear adjustments
- Prescription verification
- Inventory management
- Customer service
Certification
- licensed optician
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Licensed Optician
Second Specs
07.2021 - Current
Opticial Sciences-eyeglasses - Optician
Northern Alberta Institute of Technology
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